Director, Enterprise Risk Management - Adherence Monitoring

Director, Enterprise Risk Management - Adherence Monitoring

Do you want to be part of an organization that’s dedicated to helping Capital One meet its most critical Risk Framework standards – for our customers, our communities and our associates? As part of Enterprise Risk Management (ERM), you’ll work with talented associates to drive teams and technologies across the company to meet our rigorous standards around risks, controls, issues, events, and risk assessments. This includes enabling our organizations to maintain accurate and complete risk statements, controls and all elements of the Capital One risk management framework. You’ll also bring your unique perspective and experiences to help us be rigorous, curious and creative.

Enterprise Risk Management is the center of risk management for our company and covers all categories of risk, governing policies and standards, risk assessments, and issue and event management. The Adherence Monitoring team within ERM is focused on developing tools and monitoring of all of our risk management processes to ensure our company effectively manages business objectives and satisfies regulatory requirements.

We are seeking a dedicated, disciplined, and innovative process professional who excels in a team environment. This individual will have experience in risk management, improving processes, identifying with the perspective of our customers, and being able to connect the regulatory environment to processes. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong problem solving and analytical skills, attention to detail, process/project management capability, and results driven are essential to succeeding in this role. This individual should feel comfortable working with quantitative and qualitative information and can move from the “gray” area to grounded recommendations in an organized and transparent manner.

Specific responsibilities including but not limited to the following:

• Lead our formal adherence monitoring program across all lines of businesses and Capital One risk categories
• Play a key role in contributing to the effective design, delivery and sustainability of our risk management framework
• Collaborate with our stakeholder community (e.g. risk managers, risk leads, Independent Risk Management groups, business risk offices, front line process owners) to mature our risk management practices
• Leverage data and analytics to manage risk and proactively identify and report on risks and trends
• Actively support internal and external audits and exams
• Stay abreast of the changing regulatory environment and understand the applicability and impacts to Capital One
• Lead a team of professionals to advise and consult key partners to drive effective risk identification, assessment, and disposition.
• Set direction, manage expectations and lead cross‑functional teams
• Foster an environment of trust, collaboration & belonging while leading a team of risk managers

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 4 years of Financial Services experience
• At least 6 years of Risk Management experience
• At least 2 years of People Management experience

Preferred Qualifications (in addition to above):

• Masters Degree
• 7+ years of Financial Services risk management experience
• 7+ years of experience in Project or Process Management
• 5+ years of internal strategy or management consulting experience leading cross‑functional financial services projects and programs
• 5+ years of people management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $187,300 - $213,700 for Director, Risk Management

McLean, VA: $206,000 - $235,100 for Director, Risk Management

Richmond, VA: $187,300 - $213,700 for Director, Risk Management

Riverwoods, IL: $187,300 - $213,700 for Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website ( Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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