Transportation Specialist [1379]

Job Description

Job Description

Position: Transportation Specialist [1379]

Program: Amarillo, Texas – Intake, Screening & Crisis

Salary: $15.66/hr.

Shift available: Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities:

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Provide transportation to clients needing transport services to clinical appointments within the Adult MH outpatient clinic and other appointments outside of the clinic that support mental health treatment
• Dependable and have strong customer service skills
• Organized and be able to be flexible in their approach to adapt their work schedule to meet the needs of the person and program demands
• Work in a therapeutic team serving adults with severe mental illness
• Light clerical duties to include scheduling and maintaining accurate travel and maintenance logs
• Responsible for ensuring all equipment associated with this position is kept in good working order
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Required qualifications to be successful in the job:

• High school diploma or GED
• One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents:  
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Preferred qualifications to be successful in the job:

• Bilingual in English and Spanish
• Experience working with people who have a mental health diagnosis
• Experience working with people who are justice involved
• At least six (6) months of work experience of operating a motor vehicle with multiple passengers and experience in a human service field
• Basic proficiency in the use of a desktop/laptop computer

At TPC, passion and meaningful work are rewarded! We offer employees: 

• Click here for TPC’s FY2027 Summary of Benefits
• 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
• Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
• Employer paid life insurance (1.5 times employee’s salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone