Datacenter Engineer

Required Skills & Experience

5+ years’ experience in datacenter support including: \n\nRacking, removing, cabling and troubleshooting server, storage, and network equipment in colocation environment \n\nMAC work which includes installing/moving equipment and cabling on a large-scale basis \n\nThe candidate will need to be proficient in cable plant design and troubleshooting (Copper/MMF/SMF) as well as proficient in the industry standard testing tools \n\nBasic working knowledge of HVAC, power, fire, building security systems operations, and safety \n\nWorking knowledge of telecommunications technologies, systems, and circuits \n\nAbility to lift up to 75 lbs and work inside datacenter environments for extended periods \n\nAbility to work independently and manage multiple tasks and projects \n\nAbility to work well in a dynamic team-oriented environment \n\nExcellent written and verbal communication skills with a strong attention to detail \n\nAbility to multitask and manage multiple projects \n\nTeam player, desiring to be part of a high-performance team with dynamic responsibilities \n\nPerform other duties as assigned by management \n\nMust be willing and flexible to work different shifts (as needed to support the business needs) for short-to-long-term periods of time as well as participate in the On Call support rotation

Job Description

We are hiring a Datacenter Engineer to support the mission critical infrastructure that powers our markets, market data services and member connectivity responsible from all aspects of Cboe’s datacenter physical footprint. This is a hands-on role responsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities. \n\nThis role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highly reliable, mission critical environment and experienced performing largescale MAC (Moves, Adds, Changes) activities. You will collaborate regularly with Engineering, Operations, and NOC teams. \n\nPlease note: Candidate selected for this role must be willing to work on site at our Secaucus, New Jersey Data Center. Shift Requirements \n\nThis role will require you to be available for the following late shift schedule, which is subject to change. \n\n\n\nThis is a rotating 2nd shift position, Monday through Saturday. The role follows a 4-day, 10-hour workday, with shifts scheduled between Monday and Saturday. Standard 2nd shift hours are 3:00 PM - 1:00 AM. Additionally, this position includes Saturday as a normal workday with a day shift assignment on Saturdays, starting at 7:00 AM depending upon if you work the front or back end of the weekly shift. \n\n\n\nUS Holiday coverage may be required. \n\n\n\nPlease note: The role may be eligible for a shift differential of 10% depending on the shift worked. \n\n \n\nIn this role, you will be responsible for: \n\nInstall and maintain servers, network devices, storage systems, and associated cabling and cross connectivity \n\nPerform structured cabling (copper, MMF, SMF), including testing, routing, labeling, and documentation \n\nExecute daily MAC tasks including equipment installs, moves, and rack/cable upgrades \n\nBe our hands and eyes in the data center and report any environmental issues (power, cooling, temperatures) and escalate to management and the provider \n\nWork with Engineering and NOC teams to troubleshoot hardware, application and connectivity issues directly and via Jira tickets \n\nGenerate and maintain equipment inventories, rack elevations, cable maps, and documentation standards \n\nRespond to datacenter incidents including hardware failures and cabling issues \n\nSupport new equipment rollouts and datacenter expansion projects \n\nAssist with vendor coordination, shipping/receiving, RMAs, and onsite service activities \n\nSupport the ongoing development and improvement of our global datacenter operations standards \n\nParticipate in on-call coverage and shift rotations \n\nResearch new Data Center infrastructure equipment advancements and recommend changes as needed to management \n\nDemonstrated ability to deliver high-quality, consistent, reliable work and a strong sense of ownership in supporting critical operations