Retail Sales Associate / Customer Service

$13 - $15 per hour

Elements Massage

Overview

Join a Team That Changes Lives-One Conversation at a Time

Retail Sales Associate / Client Experience Specialist (Evening Shift) Allentown Studio | 3:00 PM - 9:30 PM, including Saturdays or Sundays | 3-4 shifts/week

Are you a natural connector who loves turning casual conversations into loyal relationships? At Elements Massage, our sales associates don't just ring up transactions-they help clients commit to wellness, one meaningful interaction at a time.

What's In It for You?

$13-$15/hour depending on experience
Monthly bonuses based on conversion success
Complimentary massage or skincare every month-yes, on the house
Flexible scheduling & a calm, supportive atmosphere

What You'll Be Great At

Engaging every client with purpose, empathy, and enthusiasm
Listening closely and guiding newcomers into our Elements Wellness Program
Turning feedback-even the tricky kind-into rave reviews and lasting trust
Promoting services and skincare with integrity and confidence
Coordinating appointments through phone, email, and in-person chats
Keeping our studio fresh, stocked, and inviting

What You'll Bring

Prior experience selling memberships, services, or products in-person
Hospitality skills-maybe from retail, spa, or customer service roles
Comfort with simple scheduling and payment systems (we'll teach you!)
A drive to support your team and uplift every client who walks through our doors

We're not looking for someone to follow a script. We're looking for someone who connects, who sees every client as a chance to make someone feel seen, valued, and well cared for.

Responsibilities

Promote services, skincare products and our Wellness Program, meeting performance goals
Provide great customer service in person, through text/email and on the phone
Schedule appointments on the phone and in person
Maintain a clean facility by completing daily laundry and cleaning tasks

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.

Apply

Vacancy posted 2 days ago

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