Director of AI-Driven Bank Self-Servicing Design

Capital One Bank

Capital One seeks a Director of Bank Self-Servicing Design to lead a cross-disciplinary design team within the Experience Design organization. You will shape multi-channel, AI-enabled customer experiences and guide design strategy across Product, Data, and Tech leadership. Ideal candidates will scale teams, drive cross-functional alignment, and craft chatbot frameworks and handoffs that elevate trust and efficiency in automated banking. Hybrid role. #J-18808-Ljbffr Capital One

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Vacancy posted 2 days ago

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