Full-Time Team Lead | Customer Service & Entertainment

$16 - $19 per hour

Battle House Laser Tag

Team Lead

Battle House Laser Tag in Wake Forest is looking for a full-time team lead to help run awesome laser tag experiences for our guests.

This is a great fit for someone who enjoys working with people, can stay organized during busy shifts, and likes leading a small team. If you have experience in customer service, restaurants, retail, recreation, coaching, entertainment, or supervising a small team, we would love to hear from you.

This is not traditional laser tag with plastic vests and one basic game mode. Battle House is a tactical, mission-based laser tag experience with realistic equipment, large indoor arenas, and high-energy gameplay. Our team leads help make sure every group has a safe, exciting, and memorable visit.

What you'll do:

Lead guests through check-in, safety rules, equipment instructions, and gameplay
Help manage the flow of games and keep sessions running on time
Provide excellent customer service to families, birthday parties, corporate groups, and walk-in players
Support and coach team members during shifts
Help keep the facility clean, organized, and ready for guests
Handle busy moments with confidence, energy, and a positive attitude
Make sure guests have fun while following safety rules

What we're looking for:

Friendly, outgoing, and comfortable speaking in front of groups
Strong customer service skills
Dependable and ready to work as part of a team
Able to lead by example and help keep the shift moving
Some leadership, coaching, training, or shift lead experience preferred
Comfortable working with kids, teens, adults, and large groups
Weekend availability required

What you'll get:

Full-time hours
$16 to $19 per hour, based on experience
Tips paid out
Free laser tag
Discounts for friends and family
A fun, active workplace that is different from the usual retail or food service job
Opportunity to build leadership and guest service experience

Schedule:

This is a full-time position. Saturday and Sunday availability is required. Weekday shifts are also part of the schedule.

Ready to get your battle on?

If you are energetic, dependable, good with people, and ready to help lead a fun team, apply today. We are looking for someone who can bring great energy, strong customer service, and leadership to our Wake Forest location.

Battle House Laser Tag

Apply

Vacancy posted 2 days ago

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