Medical Assistant, Shock Trauma Outpatient Pavillion

Shock Trauma Outpatient Pavilion (STOP) Medical Assistant

The Shock Trauma Outpatient Pavilion (STOP) at the University of Maryland Medical Center is a specialized, multidisciplinary clinic dedicated to providing comprehensive follow-up care for trauma patients recovering from acute injury. Located within the renowned R Adams Cowley Shock Trauma Center, STOP supports continuity of care across trauma, neurosurgery, wound care, reconstructive surgery, and acute care emergency surgery services, ensuring patients receive coordinated, patient-centered treatment after discharge. The pavilion was designed to streamline recovery by bringing multiple specialties into one location, with the capacity to serve an estimated 15,000 patients annually and featuring integrated exam rooms, treatment spaces, and advanced care coordination resources. As part of a leading academic medical center that sees more than 284,000 outpatient visits each year, STOP plays a critical role in improving long-term outcomes, reducing complications, and supporting patients through every stage of trauma recovery.

Under direct clinical supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists physician and nursing staff with patient care and may perform clerical duties. Where electronic system is in use, will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Under direct operational supervision of the manager or designee, participates in the day-to-day operations and patient flow as assigned.

High school diploma or equivalent.

Completion of an accredited Medical Assistant program.

Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director.

Current BLS certification.

Knowledge of aseptic and sterile techniques.

Knowledge of blood and body fluid precautions.

Ability to perform basic clinical skills such as obtaining vital signs.

Ability to communicate effectively with patients, team members within the practice, and other members of the organization.

Demonstrates ability to work on a team and effectively communicate with colleagues and patients.