Senior Manager, Project Management - Business Cards and Payments

Overview

Senior Manager, Project Management - Business Cards and Payments

Business Cards & Payments (BC&P) | Build the Future.

At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together.

• We're relentlessly curious.

• We ask the hard questions.

• We make space for the best ideas to win.

Because that's how we create impact we can be proud of.

The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offers products and services to help them do more business. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. 

The name of our organization reflects our current leadership position in Small Business and Commercial Cards - as well as our aspiration to serve a wide range of needs for our customers Beyond the Card. We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. 

Our Command Center team within the BC&P Operating Office is looking for a dynamic Project Manager and team leader. This team leads the delivery for some of BC&P’s highest priority initiatives. In this exciting role, you will work closely with internal and external stakeholders to deliver and amplify BC&P’s most impactful work, solve complex problems from our distinct vantage point, all while balancing strategy and tactics. Our project work runs the gamut, some examples include: launching new products, leading updates to existing products and features, or leading foundational initiatives that enable growth.

The Role 

As a Senior Manager of Project Management in BC&P, you will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will lead a team of project managers to deliver important and exciting projects, working alongside key stakeholders across the company. Although the opportunities are endless, the core responsibilities of a Senior Manager of Project Management include:

• Lead the delivery of high-priority initiatives and work streams that span across Business Cards and Payments and Capital One, directly and through a team of project managers

• Design, develop, and manage project plans and delivery roadmaps in a complex dynamic environment

• Partner with project customers to provide strategic and tactical recommendations in support of project delivery

• Drive solutions to complex problems across cross-functional teams by applying sound business judgment to navigate trade-offs between competing priorities

• Manage a large set of stakeholders

• Effectively manage scope, schedule, resources and budget

• Communicate status, impediments, and risks/issues across all levels of the program

• Deliver results and influence business outcomes across all levels of the organization

• Influence and manage stakeholders and intent owners across COF ranging from VP+ to associate

The person will:

• Lead a team of project managers 

• Exhibit outstanding influencing skills to effectively drive project / program efforts

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Display a passion for coaching and developing a team of associates through their leadership style

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 6 Years of Project Management or Program Management experience
• At least 2 Year of People Management experience

Preferred Qualifications:

• Masters / MBA degree
• 8+ years of Project Management or Program Management experience
• 2+ years of Product Management experience
• 4+ years of People Management experience
• PMP, Lean, Agile, or Six Sigma certification
• Strong written and oral communication skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management

Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).