Physician Access Coordinator- Contingent- Rotating Shifts

GENERAL SUMMARY:

The physician access coordinator will develop relationships and processes to support Community Physicians, patients and their family members. Will be responsible for maintaining constructive lines of communication between Administration, Referring Physician Office, HFMG physicians, Community physicians and their patients. Actively contributing to an organizational culture committed to the highest degree of service excellence to all customer groups. The position will have matrix lines of responsibility.

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma required.

• Post high school education or training preferred.

• Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations required.

• Proven ability to lead initiatives, manage complex workflows, and collaborate across departments.

• Advanced proficiency in medical electronic systems (Epic preferred) and data documentation.

• Strong critical thinking, problem-solving, and organizational skills.

• Demonstrated excellence in customer service, communication, and cultural sensitivity.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus

• Department: Post Anesthesia Care Unit

• Shift: Rotating

• Union Code: Not Applicable

  Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.