Customer Experience Lead - Ophthalmic Ops & Quality
Luxottica Retail
EssilorLuxottica is seeking a Customer Advocate who will oversee data analysis, reporting, and quality management to drive exceptional customer experiences. You will lead a small team and coordinate with cross-functional partners to shorten turn-times and reduce churn, ensuring high standards across all customer interactions. You will monitor customer feedback, develop action plans, and coach staff to deliver end-to-end service excellence in a fast-paced lab environment. #J-18808-Ljbffr Luxottica
Vacancy posted 4 days ago
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