Senior Facilities Manager

Senior Facilities Manager - JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: JLL is seeking a seasoned, strategic, and people-first Senior Facilities Manager to lead our Integrated Facility Management (IFM) operations at the Genentech Philadelphia campus. As a key partner to a premier pharmaceutical client, you will oversee a complex, highly regulated GMP R&D facility. This role is not just about keeping the lights on; it is about championing a culture of excellence, developing a high-performing team, and delivering JLL's innovative solutions to drive operational performance and strengthen client relationships.

What your day-to-day will look like:

• Operational & Team Leadership: Direct day-to-day IFM operations, manage self-directed maintenance teams, and supervise site vendors and contractors to ensure service continuity across the campus.
• Landlord Liaison & Operational Coordination: Serve as the primary operational interface with the Landlord (Brandywine) for base building systems (HVAC, fire life safety, hot water), loading dock scheduling, tenant fit-outs, and shared infrastructure maintenance.
• Hard Services & Infrastructure Oversight: Oversee operation, preventative/corrective maintenance, and troubleshooting for HVAC systems, steam/heating boilers, emergency power systems (diesel generators and UPS >5kVA), compressed air/vacuum systems, and chemical/gas distribution.
• EHS & Regulatory Compliance: Enforce adherence to EHS laws, site safety policies, industrial hygiene requirements, air quality permits, refrigerant management (Roche K6/EPA 40 CFR 82), SPCC plans, and monthly site inspections.
• cGxP Quality & Governance: Maintain full compliance with cGxP quality standards, Good Documentation Practices (GDP), SOPs, and the site Quality Agreement.
• Maintenance Planning & CMMS Management: Oversee 24/7 Call Center routing, manage work orders in SAP/CMMS, execute weekly maintenance schedules, coordinate major/minor facility shutdowns, and track parts/warranty administration.
• Janitorial & Soft Services Management: Direct day porter services to APPA Level 1 cleaning standards, lab/scientific space cleaning protocols, Integrated Pest Management (IPM), and confidential waste/shredding programs.
• Emergency Response & Life Safety: Participate in 24/7/365 emergency response availability, lead facility incident mitigations, support first responders, and maintain life safety equipment (AEDs, eyewash/safety showers, fire extinguishers).

Required Qualifications:

• Experience: 10+ years of progressive facilities management experience, with a minimum of 5 years in a senior leadership or managerial capacity overseeing multi-functional teams and integrated facilities operations.
• Industry Background: Prior experience working within Life Sciences, Biotech, or Pharmaceutical environments.
• Regulatory & cGxP Knowledge: Deep understanding of cGxP quality standards, Good Documentation Practices (GDP), FDA/EMA regulations, and compliance frameworks.
• EHS & Safety Management: Strong familiarity with EHS compliance (OSHA, EPA, DEP regulations), industrial hygiene, hazardous waste management, and safety protocols in a regulated facility.
• Technical Fluency: Comprehensive knowledge of critical building infrastructure, including pharmaceutical-grade HVAC systems, steam and heating hot water generation, emergency power systems (generators and UPS >5kVA), compressed air/vacuum systems, and chemical/gas distribution.
• Financial & Operational Acumen: Proven experience managing operating budgets (OpEx/CapEx), driving continuous improvement, and overseeing asset lifecycles.
• Client & Vendor Management: Exceptional stakeholder relationship management with a track record of coordinating with landlords (e.g., Brandywine) and managing third-party contractors and vendors (e.g., ISNetWorld qualification standards).

Preferred Qualifications:

• Education: Bachelor's degree in Mechanical, Electrical, or Industrial Engineering (or an equivalent technical degree/related field).
• Certifications: Professional certification such as the IFMA Certified Facility Manager (CFM) or Facility Management Professional (FMP).
• Methodologies: Experience with reliability-centered maintenance (RCM), Lean, or Six Sigma methodologies.

Location: Philadelphia, PA

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On-site –Philadelphia, PA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay