Meat Department Manager-Herriman

Job Description

Job Description

At Lees Marketplace, the Meat Manager is responsible for the overall operation, leadership, and performance of the Meat Department. This includes ensuring the highest level of product quality, food safety, customer service, and department profitability. The ideal candidate should have a strong background in meat cutting, inventory control, and team management, along with a commitment to upholding the values and standards of Lee’s Marketplace.

Key Duties and Responsibilities:

• Oversee daily operations of the Meat Department, including production schedules ensuring smooth workflow, cleanliness, and compliance with health and safety regulations.
• Maintain high standards of product quality, freshness, and presentation.
• Lead, train, and develop team members to provide exceptional service and ensure department goals are met.
• Manage inventory levels, ordering, receiving, and rotation of products to minimize waste, prevent shortages. and maximize sales.
• Monitor pricing, merchandising, and promotions in alignment with store-wide strategies.
• Maintain accurate records for product tracking, shrink, and sales performance.
• Ensure compliance with company policies, food safety guidelines, and state and federal regulations.
• Collaborate with the Store Director and other department managers to meet overall store goals and initiatives.
• Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned. 
• Learn about, and educate customers about, Lee’s Marketplace Meat products and services.
• Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
• Maintains, processes, and completes orders through digital and in person order processing.
• Other responsibilities as needed. 

Guest Service:

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Provide knowledgeable, expert-level assistance to guest inquiries by offering product recommendations, cooking tips, and guidance on meat cuts, preparation methods, and alternatives based on their needs.
• Ensure all team members deliver knowledgeable, friendly, and timely service.
• Monitor service levels during peak hours and adjust staffing as needed to maintain excellent service.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
• Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
• Be familiar with, and assist customers with use of, Lee’s Marketplace website.

Product Handling:

• Oversee the cutting, packaging, and labeling of all meat products to meet quality standards.
• Supervise and participate in the stocking of shelves and maintaining displays according to store standards.
• Ensure product freshness by watching for quality in production, rotating stock and checking expiration dates.
• Unloading deliveries and organizing stock rooms as needed. Checking all incoming items for quality and expiration dates.
• Ensure that all perishable items are stored at the correct temperature and dry ingredients are stored in a cool, dry place to prevent spoilage.
• Maintain an accurate inventory of Meat supplies and ingredients. Use a first-in, first-out (FIFO) system to reduce waste and ensure older ingredients are used first.
• Monitor inventory levels and coordinate timely ordering to meet demand without overstocking.
• Ensure that all recipes are followed accurately to maintain product consistency and quality.
• Verify the quality and condition of all incoming meat shipments before accepting them.
• Ensure that Meat goods are packaged appropriately to maintain freshness and comply with food safety regulations. This includes using proper containers or wrapping materials to prevent contamination.
• Ensure that items are correctly labeled with pricing, ingredients, allergen information, and expiration dates.
• Oversee the display of meat department goods in the store, ensuring products are neatly arranged and rotated regularly for maximum freshness and appeal.
• Minimize product waste by tracking production quantities against sales. Adjust production amounts based on demand to avoid excess unsold goods.
• Ensure that any waste is disposed of properly or recycled according to store policies.
• Implement merchandising strategies to highlight seasonal or promotional items.

Cleanliness and Safety:

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Ensure that all products are stored at the proper temperatures to prevent spoilage.
• Conduct regular temperature checks on coolers and freezers to ensure food safety.
• Oversee hygiene practices for all Meat staff, including regular hand washing, use of gloves, and proper sanitation of equipment.
• Monitor and enforce daily and weekly sanitation routines, including cleaning equipment, tools, and surfaces.
• Train and certify staff in proper food safety, meat handling, and equipment use procedures.
• Responsible for preventing workplace injuries by ensuring all team members consistently use proper safety tools, equipment, and procedures when operating machinery and handling sharp tool.
• Report any safety hazards or equipment issues to Store Director.
• Responsible for accident reporting for team members as well as guest in a timely manner.
• Adhere to all food safety and sanitation regulations.
• Contributes towards the cleaning responsibilities in the department.

Department Financial Management:

• Track daily, weekly, and monthly sales to ensure targets are met and identify areas for improvement.
• Implement strategies to minimize product loss through proper rotation, handling, and accurate inventory management.
• Create efficient schedules that align with sales forecasts and labor budgets, ensuring productivity without overspending.
• Conduct regular inventory counts and maintain accurate records to control costs and avoid overstocking or shortages.
• Ensure products are priced correctly to maintain profitability while staying competitive and in alignment with company pricing strategies.
• Order meat products strategically to meet demand and prevent excess inventory, while working with vendors to ensure cost-effective purchasing.
• Review department financial statements, such as profit and loss reports, to assess performance and make informed decisions.
• Contribute to annual department budget planning and help manage expenses throughout the year.
• Monitor and reconcile department sales, shrink, and waste reports regularly.
• Approve and oversee markdowns, discounts, and department promotions.
• Assist with reconciling discrepancies in inventory or pricing as needed.
• Train staff on proper weighing, pricing, and labeling procedures to maintain accuracy.

Team Collaboration:

• Work cooperatively with team members to achieve store goals.
• Encourage all team members to reach the highest level of teamwork and guest service at all times. Communicate and support the Lee’s MarketPlace Mission statement and Core Values
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast-paced, sometimes crowded, production environment with tact and patience.
• Work with team to ensure products are sold well before their expiration date.
• Work closely with other department managers to support cross-functional tasks or promotions.
• Provide ongoing coaching, feedback, and recognition to team members.
• Foster a positive team environment that encourages accountability and mutual respect.
• Attend departmental, store, and company meetings as required; contributes to profits and revenues and meets productivity standards.
• Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
• Maintain good order and productivity through appropriate coaching and proper documentation of these procedures. Maintain consistency with coaching procedures among team members.
• Ensure that Team Member evaluations are done in a timely manner and follow company policies and procedures for raises and promotions. Conduct performance evaluations and provide feedback to encourage professional growth.
• Be a professional example for all team members to follow

Position Requirements:

• Age Requirement: 21yrs+
• Food Handlers Permit Required
• Availability: Flexible availability, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl. 
• Prolonged periods standing and walking.
• Must be able to access and navigate all areas of the store.
• Must be able to lift up to 50 pounds at times.
• Lifting may include floor to shoulder and overhead lifting repeatedly.
• Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

• Pallet jack
• Wheeler
• Trash compactor
• Grinders
• Blades/slicers/knives
• Wrapping machine
• Scales
• Sheeters
• Trays, pans, racks,
• Tempering tools
• Temperature-controlled rooms
• Computers
• Phones
• Any other items seen fit for role.

Education and Experience:

• High school diploma or equivalent (Required).
• Previous experience in retail or guest service (Preferred).
• Previous experience in meat cutting and department leadership (2+ years).
• Strong knowledge of meat products, processing techniques, and food safety regulations.

Skills and Abilities:

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests. 
• Strong leadership abilities, with experience in training and developing staff.
• Proven ability to motivate and inspire a team to achieve goals.
• Strong analytical and decision-making skills to address operational challenges.
• Ability to implement solutions quickly and effectively.
• Strong organizational and multitasking abilities to manage various department operations simultaneously.
• Ability to learn new technology quickly.
• Ability to work in a fast-paced environment.
• Ability to handle customer inquiries and complaints effectively.
• Strong math skills.
• Ability to read and follow instructions.
• Good verbal communication skills.

Compensation:

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays
• Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
• 10% discount, restrictions apply.
• Ace Hardware Discount at Lees Ace Hardware locations
• Paid Time Off to those who qualify.

Work Environment:

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety forward atmosphere
• Innovative, supportive, and input driven management team.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.



 
Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.

\nCompany Description

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

Company Description

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.