Referral Coordinator

Job Description

The Referral Coordinator is responsible for all referrals for the medical offices in the market. Process patient referrals for the practices in the market. Facilitates orders outside to outside facilities. Coordinate scheduling of office visits for the referred patient. Assist patient with finding resources that accept the various insurances. Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes.

Responsibilities

Process patient referral

Facilitates orders outside to outside facilities

Answers telephones in a prompt and courteous manner

Coordinate scheduling of office visits for the referred patient

Assist patient with finding resources that accept the various insurances

Obtains pre-authorization from payers

Calls insurance companies to get medications approved that may have been denied due to formulary changes

Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner

Manage, copy, and review medical records to ensure accuracy

Qualifications

High School Diploma/GED

4 years of experience in a Physician Practice required

Completion of Medical Office Assistant program preferred

Healthcare management/administration certification preferred

EMR/EHR experience preferred, NextGen or Athena experience preferred

Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required

Willingness to be flexible and adaptable in a complex, matrix environment

About Us

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note : Eligibility for benefits may vary by location and is determined by employment status

About the Team

The Palm Beach Health Network Physician Group (PBHN), also known as Tenet Florida Physician Services (TFPS), is comprised of hospitals and care centers, a large multi-specialty physician group, various ambulatory surgery centers and outpatient diagnostic facilities spanning Palm Beach County. We are the largest healthcare network in Palm Beach County and recognized for providing the highest quality healthcare, combining leading-edge health services with patient-centric care. With the greatest longevity in the community, along with hospitals and care centers that span the entirety of Palm Beach County, more patients trust PBHN than any other in the region.

Job Info

Job Identification View phone number on click.appcast.io

Job Category Administrative Functions

Posting Date 06/04/2026, 08:50 PM

Degree Level High School Diploma/GED (11 years)

Job Schedule Full time

Job Shift Day

Locations Prime Vascular - Dr Joseph Ricotta (On-site)

Assignment Category Full Time