Inside Sales / Purchasing Agent - Windsor, CO

Senior Inside Sales / Purchasing Agent

The Senior Inside Sales / Purchasing Agent is integral to driving revenue and supporting the company's sales strategy through managing customer relationships, complex quoting, order fulfillment, and vendor coordination. This role requires a strong technical understanding of electrical and automation products, leadership skills, and the ability to collaborate across Sales, Purchasing, and Operations to ensure customer satisfaction and operational efficiency.

Responsibilities

• Manage the full sales cycle from inquiry through order completion.
• Develop accurate quotes and proposals ranging from simple parts to complex projects.
• Prospect new business opportunities and oversee the entire sales process.
• Build and maintain strong relationships with key customers and vendors.
• Serve as primary internal contact for high-priority accounts and projects.
• Support Outside Sales Representatives with order status, technical documentation, and pricing verification.
• Lead initiatives to enhance customer retention, satisfaction, and order accuracy.
• Mentor and guide inside sales and purchasing team members.
• Assist in refining sales processes, ERP procedures, and documentation standards.
• Coordinate between Operations, Purchasing, and Accounting for alignment.
• Lead or participate in training sessions for new hires and process updates.
• Communicate with vendors to secure favorable pricing, delivery, and product info.
• Identify opportunities to optimize purchasing lead times and reduce costs.
• Ensure accuracy of inventory data and resolve discrepancies collaboratively.
• Enter, manage, and validate sales orders, quotes, and purchase orders in ERP systems such as Epicor P21.
• Maintain real-time order and delivery data accuracy.
• Prepare sales reports and performance metrics for management review.

Required Qualifications

• 5+ years of inside sales experience in industrial, electrical, or automation sectors.
• Bachelor's degree in Business, Industrial Distribution, or related field.
• Previous leadership or senior inside sales experience.
• Familiarity with Epicor P21 ERP software.
• Strong proficiency with Microsoft Excel, Outlook, and related business systems.

$70,000 - $90,000 a year