Senior Product Manager - AI and Analytics

Position Summary We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As a Senior Product Manager, you will be responsible for leading the development and launch of AI and advanced analytics powered capabilities and applications for internal users. This role requires a strong understanding of product management, data analytics, software applications, and business strategy. The ideal candidate will work effectively with cross‑functional teams to bring analytics‑focused products to production and scale. Additionally, you will support the dissemination of best practices (design thinking, agile methodologies and more) to support A&BC in its product transformation. Responsibilities Manage a mix of senior stakeholders to align on priority and goals, balancing interests across various stakeholders Conduct user research, SME interviews, and cross‑functional stakeholder alignment to align on business needs and requirements Develop functional requirements, acceptance criteria, and detailed product specifications to communicate feature requirements to data science, engineering and stakeholder teams Support engineering and data science teams to implement features by clarifying requirements, facilitating squad ceremonies, and helping technical team members ground on users and business needs Manage product backlog, facilitate problem solving, scoping, and prioritization Run day‑to‑day planning and ceremonies, and champion Agile practices Clarify and coordinate dependencies with other teams and stakeholders Define, monitor and analyze user feedback and product performance metrics, identifying opportunities for improvement and optimization Work with end‑users, stakeholders, and leadership to continuously evolve the product roadmap Demonstrate and support dissemination of best practices for product ways of working and champion change management Required Qualifications 3+ years’ experience in Product Management or Technical Product Management role 3+ years’ experience running the day‑to‑day product execution with Data Science and/or Engineering teams on the ground 3+ years’ experience working with SMEs to uncover nuances in ambiguous business problems, operational processes 3+ years’ experience with stakeholder management 3+ years’ demonstrated ability to drive outcomes in complex environment 2+ years’ experience working with Agile methodologies 2+ years’ experience building capabilities that leverage AI, ML or other advanced analytics Preferred Qualifications Strong verbal and written communication skills Self‑starter interested in leveraging new AI tools and technologies to improve productivity and new ways of working Excellence in prioritization and aligning senior stakeholders on a unified vision Experience with healthcare operations (e.g., payor, provider), healthcare technology, or other enterprise workflow tools in non‑healthcare domains Experience with user adoption strategies and change management for frontline operations teams Strong Excel/SQL/analytics/Storytelling capability Proven track record of managing all aspects of a successful product throughout its lifecycle, especially in taking a product from concept through launch Education Bachelor’s degree in Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, Economics or a related quantitative field. Master’s degree or MBA preferred. Pay Range $142,140.00 – $284,280.00. This figure represents the base salary range for this role; final offer will depend on experience, education, geography and other factors. The position is eligible for bonus, commission, short‑term incentive and equity award programs. #J-18808-Ljbffr