Director, Head of Third-Party Claims

Who We AreRevantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services.With a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company’s footprint extends across North America, Europe and Asia Pacific.Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.What We Value: Our CultureOur people are our most important asset, enabling Blackstone portfolio companies and investments to scale and thrive. Together, we foster a workplace where everyone can be themselves, enabling them to do their best work.​At Revantage, we have exceptional people who live our values and help us pursue better every day. We offer dynamic and meaningful work, competitive compensation, benefits and flexibility. We listen and take action to ensure our organization evolves to reflect our employees’ voices and support an inclusive culture.Our demonstrated commitment to our people and collaborative culture have earned us numerous awards as a top employer.Our culture is built on our shared core values and commitment to be:Learners – We learn from our challenges and successesLeaders – We commit to continuous improvementEnthusiasts – We face challenges with optimism and believe anything is possibleAchievers – We expect high standards for ourselves and enable the success of our teamsPartners – We deliver value and positive impact to our partners​Grow your career with us. As a member of our team, you'll gain hands-on experience in the real estate industry and benefit from a supportive environment that fosters personal and professional growth. Why This Role Is ValuableAs a senior member of the IAS Claims function, the Head of Third-Party Claims provides strategic leadership and oversight for all third-party liability and financial lines claims programs. This role is responsible for claim outcomes, stakeholder engagement, claims governance, market relationships, and talent development across a broad range of liability exposures.The Head of Third-Party Claims establishes the strategic direction for the third-party claims function, ensuring consistent claim handling, effective escalation management, strong stakeholder engagement, and alignment with broader organizational objectives.This role serves as a trusted advisor to portfolio company leadership, brokers, carriers, TPAs, and internal stakeholders while partnering closely with the Head of Claim Operations to drive operational excellence, reporting transparency, and continuous improvement across the claims organization.The position supports the ongoing development of global claims standards and best practices while ensuring strong coordination across North America, EMEA, and APAC.This position is based out of Revantage's office in Dallas, TX.How You Add ValueYou lead third-party claims strategy and performance:Establish strategic priorities and objectives for third-party claims programs across casualty, workers’ compensation, and financial lines exposuresProvide executive oversight of complex, high-severity, sensitive, or reputationally significant claimsEnsure appropriate claim resolution strategies are developed and executed in alignment with business objectivesServe as the primary escalation point for significant liability and financial lines mattersProvide strategic oversight of coverage analysis and claim positioning across liability and financial lines programs, ensuring alignment with policy intent, claim objectives, and organizational prioritiesEvaluate complex coverage issues involving multiple policies, carriers, layers, jurisdictions, and insured entities, developing coordinated claim and coverage strategies in partnership with carriers, brokers, legal stakeholders, and portfolio company leadershipCollaborate with insurer claim professionals, defense counsel, portfolio company legal teams, brokers, and other stakeholders to address coverage disputes, allocation issues, reservation of rights matters, and policy interpretation challengesAnticipate emerging risks, litigation trends, regulatory developments, and coverage issues that may impact portfolio companies or insurance programsDrive consistency in claim handling philosophy, stakeholder engagement, and escalation practices across the third-party claims functionThird-Party Claim ResponsibilitiesCasualty & LiabilityGeneral LiabilityPollution and Legal LiabilityReputational RiskTenant Liability / DiscriminationAuto LiabilityWorkers’ CompensationWorkers’ CompensationFinancial LinesDirectors & Officers Liability (D&O)Employment Practices Liability (EPL)Errors & Omissions Liability (E&O)Fiduciary LiabilityCrimeCyberTransactional RiskYou serve as a trusted advisor to portfolio companies and stakeholdersDevelop trusted advisor relationships with portfolio company leadership, risk management, and legal stakeholders, providing strategic guidance regarding claims, coverage, litigation trends, and risk mitigation opportunitiesProvide strategic guidance regarding claim trends, litigation exposure, risk mitigation opportunities, and resolution strategiesSupport portfolio companies during significant claim events, complex litigation, and high-impact incidentsEnsure claim activity and resolution strategies align with portfolio company objectives and organizational prioritiesRepresent the Claims function during executive reviews, stewardship meetings, underwriting discussions, and strategic planning sessionsYou drive accountability across carriers, brokers, TPAs, and vendorsDevelop and maintain strategic relationships with carriers, brokers, TPAs, defense counsel, and other service providersLead claim reviews and stewardship discussions focused on claim outcomes, service delivery, and continuous improvementEvaluate partner performance and drive accountability for service expectations, claim quality, responsiveness, and resultsPartner with Placement and underwriting stakeholders to ensure claim experience informs program strategy and renewal discussionsProvide feedback regarding carrier, broker, counsel, and vendor performance to support long-term program improvementYou leverage data and insights to improve outcomesUtilize claims analytics, portfolio trends, litigation insights, and performance metrics to inform decision-making and claim strategyPartner with the Head of Claim Operations and Claims Analysts to identify emerging risks and opportunities for improvementTranslate claims insights into actionable recommendations that support loss control initiatives, underwriting strategy, and risk financing decisionsUse reporting and performance metrics to evaluate team effectiveness, claim outcomes, and organizational performanceYou lead and develop talentLead, coach, and develop Claim Specialists and Claims Analysts supporting third-party claims programsEstablish clear expectations regarding claim quality, communication, accountability, and stakeholder engagementDemonstrate proactive leadership by identifying issues, opportunities, and risks before escalation is requiredExercise sound judgment regarding claim, operational, reputational, and stakeholder mattersFoster accountability across the team by establishing clear expectations and addressing performance concerns in a timely mannerCommunicate effectively with executive leadership, portfolio company stakeholders, and external partners, tailoring messaging appropriately to the audienceCreate an environment that encourages independent thinking, collaboration, and continuous improvementIdentify capability gaps and develop succession and talent strategies to support future growthYou support enterprise value and cross-functional alignmentServe as a strategic partner to the Global Head of Claims in advancing organizational priorities and initiativesPartner closely with the Head of Claim Operations to ensure alignment between claims strategy and operational executionCollaborate across IAS functions, including Placement, Transactions, and Advisory & Communications, as well as Legal, Treasury, Finance, and Data & TechnologySupport the development and implementation of global claims standards, governance frameworks, and best practicesRepresent the third-party claims function in market-facing, underwriting, and strategic business discussionsWHAT YOU BRING TO THIS ROLERequired:Bachelor’s degree from an accredited institution15+ years of claims experience involving casualty, liability, workers’ compensation, financial lines, or related insurance disciplinesDemonstrated leadership experience managing claims teams or claims functionsStrong understanding of liability and financial lines claim management, insurance policy structures, coverage analysis, allocation methodologies, litigation management, and claim recovery strategiesExperience navigating complex coverage issues involving multiple policies, carriers, insured entities, and stakeholder groupsExperience engaging with carriers, brokers, TPAs, legal counsel, and senior business stakeholdersStrong communication, leadership, and stakeholder management skillsExperience leading through change, driving accountability, and developing high-performing teamsFamiliarity with RMIS platforms, including Origami RiskPreferred:Juris Doctor (JD), CPCU, AIC, ARM, or other advanced degree or professional designationExperience supporting complex insurance programs involving multiple entities, jurisdictions, and lines of coverageExperience managing claims involving layered insurance programs, captive structures, shared insurance programs, and complex multi-policy coverage mattersExperience with captive programs, shared insurance structures, or large deductible programsExposure to multinational insurance programs and cross-border claims managementExperience influencing underwriting strategy, renewal discussions, or insurance program designExperience supporting commercial real estate, hospitality, multifamily, industrial, or related asset classesBase Compensation Range:$170,000.00 To $200,000.00 Annually. This represents the presently-anticipated low and high end of the Company’s base compensation range for this position. Actual base compensation range may vary based on various factors, including but not limited to location and experience.Total Direct Compensation:This job is also eligible for discretionary bonus and incentive compensation on an annual basis.Benefits:The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.Perks for YouCompetitive salary, overall compensation, and 401(k)Work-life balance offerings include:Hybrid Work PolicyProductivity Hours – weekly meeting-free work timeSummer FridaysWork From Anywhere MonthIn-house and external learning & development opportunitiesGenerous health insurance and wellness benefitsPlease review the Job Applicant Privacy Notice.EEO StatementRevantage is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email View email address on click.appcast.io: Dallas, TXType: Full time