Membership Technology Specialist - National Academy of Sciences

Job Description Summary Manages the National Academy of Sciences (NAS) membership database and its public website and member portal, including specialized web applications. Oversees the NAS website at and related online systems, implementing new solutions and enhancing existing applications. Acts as the primary liaison with third‑party technology providers, internal IT managers, and content managers; monitors website performance, addresses issues, provides recommendations for site enhancements, creates custom forms and tools, and conducts usability studies and reporting. Manages the planning, maintenance, and quality assurance of membership data within the institution’s shared association management software. Implements efficient processes for data collection and maintenance, including imports and APIs to integrate with web applications. Ensures data integrity through regular review, generates standard and custom reports and queries, troubleshoots functional issues, and recommends procedural, policy, and system improvements. Participates in cross‑divisional database administration teams to address technical and functional challenges and system modifications.

ESSENTIAL JOB DUTIES

Coordinates NAS database activities, manages data verification processes, coordinates data updates, and ensures data integrity. Develops, tests, modifies, and documents data entry processes. Recommends methods and procedures to improve efficiency and accuracy. Trains support staff and monitors compliance with processes. Conducts data audits, analyzes results, and recommends improvements to policy, practice, and/or procedure from audit findings. Creates and generates a variety of standard and customized database queries, reports, and exports, compiling and summarizing data to support analytics. Analyzes data to inform business decisions and coordinates dissemination of information as appropriate. Responds to staff inquiries and assists with data interpretation and understanding. Troubleshoots issues and coordinates with appropriate internal IT resources to resolve them. Participates in team activities related to database development and enhancements, testing, system changes, software upgrades, and new module implementations. Administers the NAS website at serving as the primary point of contact for web projects and working with third‑party software partners to manage new projects to successful completion. Analyzes web traffic trends and implications, recommending improvements to user experience and internal structure; prepares site usage and related reports. Participates in technology assessment for selection of web software technologies and applications, providing advice and guidance on products and new uses of technology. Advises management regarding a broad range of database and website issues and recommends enhancements. Maintains a standard of confidentiality, handling secure, privileged, sensitive, or confidential information with strict confidence per organizational policies. Nonessential Job Duties Related duties and special projects as assigned.

JOB SPECIFICATIONS

Required Knowledge, Skills, and Abilities: Database management expertise. Solid experience with third‑party web applications. Knowledge of web development, HTML, and web content management systems. Strong Excel skills. Excellent project management skills. Ability to solve intellectual problems of some variety and complexity. Ability to operate with appreciable latitude for independent judgement and action. Ability to work successfully in a team environment and develop relationships across National Academies departments. Excellent communication skills and customer service, troubleshooting skills. Experience working in complex environments with high organizational effectiveness. Impexium and WordPress experience highly preferred. Minimum Education/Training Requirements: Bachelor’s degree in a related field, or equivalent knowledge. Minimum Experience: Three years of related professional experience. Physical Capabilities: Ability to work at a computer for extended periods of time. Required Licenses, Certification or Registration: None. Supervisory Responsibilities/Controls: Reports to the manager or director. Sets objectives with supervisor. Compensation Range: $70,880 - $88,600. The selected candidate’s compensation will be based on relevant knowledge, skills, and experience, commensurate with comparable positions. This is a benefits‑eligible position with competitive medical, dental, vision, life insurance, disability coverage, retirement and savings benefits, leave benefits, transportation subsidies, and education assistance. Work Environment: Hybrid Office/Telecommute environment, expected onsite percentage 60%, with occasional travel between National Academies facilities and off‑site meeting/sponsor locations. Equal Opportunity Employer It is the policy of the National Academies to recruit, hire, transfer, compensate, and promote people in all job categories and to administer all other personnel actions, terms and conditions of employment in a manner that does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status, or any other characteristic protected by applicable laws. It is also the institution's policy to recruit, hire, promote, and provide reasonable accommodation to qualified individuals with disabilities and covered veterans who are otherwise qualified. Any qualification to be considered equivalent, in lieu of stated minimum, requires the prior approval of the Office of Human Resources. The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Some functions in this description may be specific to a particular unit of the National Academies and not applicable to other units. Job Family: INFO Employee Type: Employee Scheduled Weekly Hours: 37.5 City/State: Washington, District of Columbia #J-18808-Ljbffr The National Academies of Sciences, Engineering, and Medicine