Senior Patient Accounts Manager

Key Responsibilities Supervise financial and administrative operations and reporting with some responsibility for policy. Develop, recommend, and implement administrative procedures. Provide interpretation to faculty and staff regarding third party insurance plans. Train, evaluate and supervise patient accounting staff in the processing of accounts receivable for services provided in all clinical areas of the College of Optometry. Supervise the collection and processing of cash, checks and credit card charges in payment of services. Work with the Associate Director of Clinical Operations to process refunds to patients. Oversee processes for submission of claims. Verify accuracy of information on claims. Approve the issuance of fee waivers for treatment and discount authorizations for employees and students. Assist with appropriate persons the funding for indigent patients. Verify treatment procedures with faculty and students to clarify billing and report requirements. Assist with record review for billing. Oversee the generation of monthly billing statements. Generate EHR reports to reconcile account discrepancies for both insurance and responsible accounts receivable. Obtain insurance authorization for patients. Counsel patients regarding payment procedures and options. Oversee and prepare delinquent accounts for collection and bad debt protocol. Review accounts for correctness in billing rates, insurance coverage and co-pays, and billing of services. Oversee the compilation of data and the preparation of reports submitted to the College of Optometry fiscal office and campus finance office. Supervise the handling of Medicaid patients and third-party payment accounts. Correspond with patients as necessary to resolve billing questions as needed. Investigate new insurance plans. Apply insurance or cash payments to patient accounts. May be required to perform other duties as assigned.

SUPERVISION RECEIVED

Direction is received from the Associate Dean of Clinical Operations.

SUPERVISION EXERCISED

Administrative and functional supervision over billing staff members - Sr Patient Account Specialist and Patient Account Specialist. Shift 40 hours/week. Monday thru Friday Minimum Qualifications A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary Anticipated Hiring Range $60,819 to $74,453 Grade and University Title Grade: GGS-011 University Title: SENIOR FINANCE AND ACCOUNTING MANAGER Internal applicants can determine their University title by accessing the Talent Profile tile in myHR. Sponsorship Information Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at View email address on click.appcast.io. Helping all candidates find great careers is our goal. The information you provide here is secure and confidential. #J-18808-Ljbffr University of Missouri-Saint Louis