Principal AI Architect - Technology, Media & Telecommunications (TMT) - Senior Manager - Consulting

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY delivers unparalleled service in business intelligence and digital analytics built on a blend of custom-developed methods related to customer analytics, data visualization, and optimization. Increasingly we also are working at the cutting-edge of machine learning and artificial intelligence, particularly in the space of generative AI, enabling our clients to leverage the newest technologies securely and at scale. We leverage best practices and a high degree of business acumen that has been compiled over years of experience to ensure the highest level of execution and satisfaction for our clients. At EY, our methods are not tied to any specific platforms but rather arrived at by analyzing business needs and making sure that the solutions delivered meet all client goals. The opportunity We are looking for a Principal AI Architect to join our team and lead our AI initiatives, driving innovation and excellence in AI strategy and implementation within the Technology, Media, and Telecommunications sector. The ideal candidate will bring deep expertise in AI and machine learning technologies, a proven track record of delivering innovative AI solutions, and a passion for leveraging AI to drive significant business outcomes for our clients. This is a high growth, high visibility area with plenty of opportunities to enhance your skillset and build your career. Your key responsibilities As a Principal AI Architect your role encompasses formulating technical solution designs and leading conversations for our Technology, Media, and Telecommunications (TMT) clients. Your primary objectives will include understanding client needs, architecting tailored AI solutions, and conducting workshops and design sessions. You will be expected to devise and implement AI strategies tailored to specific TMT client needs, develop prototypes and proofs of concept (PoCs) to simplify complex sales cycles, and ensure the smooth integration of AI and data platforms into our clients’ technology ecosystem. In addition, you will lead both technical and non-technical members to drive the successful delivery of our professional services. Architect complex and multi-layered AI systems, ensuring they are scalable, resilient, and tailored to drive transformative outcomes in the TMT sector. Lead the technical design and deployment of enterprise-grade AI solutions, leveraging cloud-native architectures for optimal data management and analytics. Conduct technical deep-dive sessions to extract nuanced AI requirements, crystallizing them into robust execution plans with measurable success criteria. Design for and enforce AI governance frameworks to address ethical considerations, regulatory compliance, and robust security postures in solution design. Harness cutting-edge AI methodologies, including computer vision and Gen AI / advanced Natural Language Processing, to deliver tangible improvements in client operations. Translate complex analytical findings into actionable insights for C-suite stakeholders, employing advanced data visualization techniques. Drive the technical growth of AI Engineers and Data Scientists, instilling best practices in software engineering, algorithm optimization, and systems integration. Evaluate and integrate emergent AI technologies and methodologies to maintain a competitive edge in the firm’s service offerings. Serve as a technical authority on data architecture, championing the adoption of modern data technologies for high-volume, high-velocity data ecosystems. Orchestrate the execution of AI projects with precision, ensuring adherence to technical specifications, deadlines, and quality benchmarks. Maintain an expert-level understanding of industry-specific trends and technology advancements to inform strategic solution architecture. Cultivate excellence within AI project teams, promoting a culture of technical rigor and collaborative problem-solving. Strategize and steer business development activities, forming enduring client partnerships through the delivery of impactful AI-driven solutions. To qualify for the role, you must have: General and Technical Experience 8-10 years’ experience in industry or technology consulting. Deep knowledge of AI disciplines, such as machine learning, deep learning, NLP, speech-to-text, computer vision, etc. Ability to design end-to-end AI solutions that include data collection, preprocessing, model development, deployment, and monitoring. Exceptionally proficient in advanced Python programming for AI. Hands-on experience with stable and evolving AI frameworks and design patterns. Must have deployed AI models in Production. Demonstrated leadership in guiding teams to design, test, deploy, and refine AI models, incorporating MLOps and AIOps practices. Practical knowledge of AI governance principles and implementation methodologies within AI pipelines and solutions. Excellent leadership, communication, and project management skills. A valid driver’s license in the US; willingness and ability to travel to meet client needs. Industry Experience Extensive experience in telecommunications sector, with a strong understanding of industry trends. Experience with Telecom customer lifecycle – Marketing, acquisition, onboarding, billing, customer care Experience with Telecom network management – install, maintenance and repairs, network and call data collection, network optimization Understanding of customer segmentation, churn prediction, and recommendation systems tailored to media and telecommunications. Understanding of revenue assurance – data, systems and processes Knowledge of regulatory and compliance considerations specific to the TMT sector Experience with OSS/BSS systems – implementation, enhancement, maintenance and support Familiarity with telecommunications protocols (e.g., 5G, LTE, fiber) and their implications for data science. Proven ability to design and implement machine learning solutions that enhance network performance and customer experience. Experience analyzing large-scale datasets from telecommunications networks, including call detail records and performance metrics. Education Required : BS in STEM with significant focus on AI, Computer Science, Data Science or ML Preferred : MS in AI, Data Science or ML What we look for We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the AI industry. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you. What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io.