IT Desktop Tech

Job Description

Job Description

Under strict supervision, performs configuration, installation and/or repairs of PC hardware and peripherals according to established procedures. Contacts end user to define data migration requirements and perform the data migration, if required. Monitors for trouble tickets and coordinates with appropriate vendors for equipment repair, if needed. Adheres to and enforces facility security measures, company safety standards and software licensing procedures. Assists in setting up PC's and related peripherals for special requests. Lends guidance to desktop support teams on hardware related issues. Performs own work and provides assistance to others as directed. Job tasks, correctly performed, have minimal impact upon the viability of the organization. Error is readily ascertainable by the supervisor and can be corrected. Skills are typically acquired through possession of a A+ certification or equivalent experience and 2 years of experience in a PC related field which includes experience in hardware configuration.

Length of Assignment: 2yr Max Approved

Expected start date : ASAP

Shift, hours, rotation: Hourly 8-5

Is this the role 100% onsite, 100% remote, or hybrid remote/onsite? If hybrid what is the expected onsite/work from home schedule? 100% onsite

Top three skills needed to perform this role:

1. Service Now ticketing system

2. PC Troubleshooting Skills

3. Inventory management 

Additional requirements

1. Organization skills

2. Time management

3. Machinery/tools used: Basic PC repair. Screwdriver.

Is this a Field or Non-Field Role? (Will this work be performed at a MSHA location) Office (Halliburton facility, Zanesville Ohio)