Manager Platform Engineering

Where You’ll Work This role is hybrid and requires on‑site presence at our headquarters in West Chester, PA, six days per month. Candidates must reside in DE, NJ, or PA. Relocation assistance is not available. What You’ll Do Design and architect scalable, highly available middleware platform solutions across NGINX, API Management (APIM), Apache Kafka, IBM MQ, MuleSoft, Azure Service Bus, and related technologies. Design and implement network architectures including internal/external load balancers (ALB, NLB, Azure Load Balancer, NGINX Plus), service mesh configurations, and traffic routing strategies. Build reference architectures and design patterns for middleware integration across the enterprise. Drive platform evolution from legacy systems to cloud‑native, container‑based architectures. Lead incident response for platform‑level issues and drive root‑cause analysis to prevent recurrence. Write production‑grade code in Python, Go, or similar languages for platform automation, tooling, and integrations. Develop Infrastructure as Code using Terraform, Ansible, CloudFormation, or ARM templates to provision and manage middleware infrastructure. Implement CI/CD pipelines for middleware platform deployments and configuration management. Build monitoring, observability, and alerting solutions for middleware platforms using tools such as Prometheus, Grafana, ELK stack, or Azure Monitor. Implement security best practices including network segmentation, firewall rules, API gateway security policies, and certificate management. Define and track SLOs/SLIs for middleware platforms and drive reliability improvements. Maintain comprehensive documentation including runbooks, architecture diagrams, and API specifications. What You’ll Bring 5+ years of experience in DevOps, platform engineering, or infrastructure engineering. 3+ years of hands‑on experience with at least 4 of the following middleware platforms: API Management (NGINX, Kong, Apigee, Azure APIM, AWS API Gateway), Message Queuing (Apache Kafka, RabbitMQ, IBM MQ, Azure Service Bus, AWS SQS/SNS), Integration Platforms (MuleSoft, Dell Boomi, Apache Camel), Service Mesh (Istio, Linkerd, Consul). Programming skills in Python, Go, Java, or similar languages with the ability to write production code. Expert‑level knowledge of Infrastructure as Code using Terraform, Ansible, Pulumi, or CloudFormation. Understanding of networking concepts including TCP/IP, DNS, SSL/TLS, protocols. Experience with load balancers: NGINX Plus, HAProxy, F5, Azure Load Balancer, AWS ALB/NLB. Proficiency with containerization (Docker, Kubernetes) and orchestration platforms. Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps). Hands‑on experience with cloud platforms (Azure – preferred, AWS, or GCP) and hybrid cloud architectures. Benefits Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts. In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions. EEO Statement QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier‑free employment process. If you need reasonable accommodations/support throughout, please contact us at View email address on click.appcast.io for assistance. #J-18808-Ljbffr