Systems Administrator

Job Description

Job Description

We are looking for a Systems Administrator to provide hands-on support across modern workplace technologies and core IT operations in Los Angeles, California. This Long-term Contract position is well suited for someone who brings strong troubleshooting ability, sound judgment, and a methodical approach to supporting users, devices, and access management. The role will focus on maintaining productivity platforms, securing endpoints, and ensuring employees have reliable access to the tools they need each day.

Responsibilities:
• Oversee administration of Microsoft 365 services and connected platforms, including Entra ID, Intune, Autopilot, SharePoint, Outlook, and other collaboration tools.
• Manage workstation setup and lifecycle activities by coordinating device imaging, provisioning, configuration, and ongoing endpoint support.
• Handle employee onboarding and offboarding tasks, fulfill access requests, and maintain accurate identity and permission controls across systems.
• Investigate and resolve issues involving login failures, application access, SharePoint permissions, Slack connectivity, and related end-user support needs.
• Contribute to security-focused efforts by applying patches, supporting endpoint protection measures, and assisting with system hardening initiatives.
• Partner with internal application stakeholders to align integrations and ensure appropriate user access is established and maintained.
• Provide support for meeting room technology and assist with daily operational IT needs across the organization.
• Work closely with external service providers responsible for network operations to help address infrastructure-related issues and coordinate support activities.• Experience administering Microsoft 365 and associated services such as Entra ID, Intune, Autopilot, SharePoint, and Outlook.
• Knowledge of endpoint management practices, including device deployment, provisioning, and support for Windows-based environments.
• Ability to troubleshoot authentication problems, user access issues, and common application support incidents in a structured manner.
• Familiarity with identity and access administration, including onboarding, offboarding, and permission management.
• Background supporting enterprise IT environments that use tools such as Slack, Mimecast, Zscaler, and Cisco networking solutions.
• Working knowledge of Active Directory, Microsoft Windows Server, Windows 10, and general desktop administration.
• Strong organizational skills, clear communication, and a logical approach to diagnosing and resolving technical problems.
• Additional value will be given to experience with Privileged Identity Management, BitLocker, cybersecurity hardening, or related security controls.