Director of Operations, Regional Hauling

About the Opportunity:

The Director of Operations, Regional Hauling, ensures operational and service excellence, effectively overseeing multiple hauling/collection operations. This position ensures that each hauling operation meets or exceeds objectives and successfully implements company initiatives. Additionally, this role is responsible for onboarding, developing, coaching, mentoring, and the performance of site managers (direct reports). The company maintains a hands-on, entrepreneurial culture where operational leaders have real influence and visibility with ownership.

The Director of Operations will play a critical leadership role in shaping the next phase of growth. The organization values leaders who can drive results, build strong teams, and continuously improve operations while maintaining the company’s long-standing reputation for exceptional service. This role must be commutable to Southern CT (I-95 Corridor: New Haven and Fairfield Counties) or Greater Waterbury and Danbury Area, CT.

Waste and Recycling businesses:

With roots dating back to the 70s, three generations of family and a dedicated team of professionals are leading USA Waste and All-American Waste into the future while serving communities in CT, Western MA, and Westchester, NY. They operate one of the region’s most forward-thinking waste and recycling enterprises with a commitment to remaining on the leading edge of waste, hauling, and processing - innovating every step as they work to find the best solutions for safe and efficient residential and commercial services. From building the country's largest state-of-the-art recycling facility, to powering its buildings with solar energy, and fueling its trucks with all-American natural gas, they are committed to the communities they serve, and the planet.

The story started with a single truck. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, started Somers Sanitation - named after their hometown of Somers, Connecticut. While their fleet, facilities, services, and family have all grown, they take pride in continuing to operate these businesses on the fundamental principle that has guided them since the beginning: providing exceptional service and innovation to the communities and people they serve.

Key Responsibilities

• Promote Company culture and actively engage as an ambassador for “Our Promise”.
• Lead the development and execution of operating plans for assigned functions, ensuring alignment with company objectives and clear accountability across the team.
• Direct supervision of 3-5 site managers in assigned regions.
• Foster the development of direct reports through active coaching, performance assessment, and continuous feedback.
• Coach managers on the execution of programs and, when necessary, provide direction or modification in work plans or implementation of contingency plans.
• Collaborate with peers and the Vice President of Operations to develop operating budgets, including forecasting labor, equipment, and capital expenditures.
• Work closely with peers and the VP of Operations to evaluate collection routes, service offerings, and routing efficiency.
• Work with the sales team to increase customer base and revenue.
• Develop and maintain relationships with local cities, municipalities, counties, and state agencies.
• Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act, and other federal, state, and local standards.
• Adapts to changing duties, as required, based on business needs.

The Successful Candidate Will Bring:

• Demonstrated knowledge of fleet collection/service operations management.
• Minimum of 5 years’ waste industry experience preferred
• Demonstrated success in a process-oriented culture focused on best practices and continuously improving operational results.
• Experience in a leadership position involving operations, customer service, community relations, health and safety, financial, and people operations.
• Experience developing teams in a fast-paced, scaling operation.
• Hands-on approach
• Approach work with a focus on safety.
• Able to have tough conversations.
• Ability to build relationships.
• Good interpersonal skills, Valid Driver’s License, and vehicle insurance
• Ability to travel - This position requires site visits to business locations