Systems Administrator - REMOTE within Colorado

Systems Administrator - REMOTE within Colorado (BH-52287)

Location: Denver, United States

Sector: IT

Salary: $45.00 to $50.00 per hour

Our Client is actively seeking multiple Systems Administrators to support IT Infrastructure Projects and Operations for their organization. This position sits REMOTE within Colorado.

This position assists in providing technical support to Security Vulnerabilities, Patching, and Application Deployments, which includes the use of IT's incident/change order system and the following activities:

• Assist in the mission and support of the Tanium application and systems.
• Monitor and follow up on assigned incidents/problems/change requests.
• Follow up on resolved/closed tickets to ensure customer satisfaction.
• Provide support for hardware and software issues over the phone, in person, and/or remotely.
• Provide resolution and assistance for operating systems for Windows Server and Linux-based systems.
• Provide resolution and assistance for Physical and Virtual servers.
• Deploy new or rebuilt computers and technology equipment based on IT and agency security and operational policies.
• Support software and hardware patching, updating, and deployments.
• Assist with collaborating with Network, Application, Database, and Server teams to resolve issues for assigned agencies.
• Provide after-hours support for patching and updating security vulnerabilities and updates to applications.
• Respond to urgent security incidents as they arise during business hours and outside business hours.
• Receive and/or log service incidents into the ticketing system. Reassign incident tickets related to other Information Technology Groups for further support.

This position follows the established IT Change Management (RFC) process.

• Use established tools to track hardware and software assets.
• Assist with informing/sharing new documentation/information with appropriate IT groups.
• Assist in ensuring systems are patched and updated using Tanium in accordance with IT policies and procedures.
• Make recommendations to the compliance teams and leadership regarding software packages, hardware driver packages, and security vulnerabilities within a maintenance time schedule.
• Determine whether certain hardware driver packages or hardware firmware updates may require onsite visits to remote locations.

• Assist in implementing IT projects, including participating in team meetings and implementing project tasks and time tracking.
• Attend and complete all internal IT provided training and take advantage of professional development with manager approval.
• Share new knowledge or skills in the form of mini training sessions with the team.
• Research compatibility mode for legacy software that might not install on newer systems and install using the mode recommended by the OS if feasible.

• May require additional duties related to technical debt, including the decommissioning of servers.

A minimum of three (3+) years of experience as an IT professional, including a minimum of three (3+) years’ experience as a systems administrator within a Windows or Linux environment.

Experience in IT controls, Cyber (NIST or CIS), HIPAA, PCI, or security compliance.

• Experience in a professional, large enterprise-level environment (100+ servers) as a dedicated Systems Administrator.
• Some experience with Linux operating systems.
• Experience managing both on-premise and familiarity with cloud environments.
• Hands-on experience with at least one Cloud-based environment (AWS preferred, Azure or GCP).
• Scripting experience in Powershell, Bash, and Python.
• Ability to participate in an on-call rotation.
• Experience with central system administration and monitoring tools such as syslog, puppet, Splunk.
• Understanding of system hardening through group policy management and security concepts from a system administration perspective.
• Experience with Google Apps in a professional environment.
• Experience with Crowdstrike, Tenable, or Tanium.
• Certifications: ITIL, CompTIA Security +, GIAC Global Information Assurance Certification from SANS Institute, CISSP, CISA, and/or CISM.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, please respond to this posting to connect with a company representative.