Field Service Engineer

Job Description

• Lead installation, startup, commissioning, and troubleshooting of BAS/DDC systems.

• Configure software, trends, alarms, reporting tools, and system integrations.

• Serve as the primary technical resource for complex field issues and escalations.

• Apply advanced knowledge of TCP/IP and wireless networking to ensure reliable system performance.

• Provide customer training, project documentation, and clear communication throughout project execution.

• Mentor and support junior field engineers through coaching and hands-on training.

• Ensure projects are completed safely, on schedule, and in accordance with design specifications.

• Deliver exceptional customer service while maintaining professionalism and accountability.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• High School Diploma/GED

• 3+ years of experience with BAS (building automation systems)

• Valid Driver's License

• Diagnose complex system failures, commission and optimize systems - Bachelors, Associates, or Certifications in the field

• Expert with TCP/IP networks including wireless technology

• Proficient with advanced building automation software, such as WebCTRL, and installing building automation controls.