Claims processor

Claims Processor/Unclaimed Property Specialist

Strategic Staffing Solutions is currently looking for a Claims Processor/Unclaimed Property Specialist for a W2 contract opportunity!

Location: Charlotte, NC Work Schedule: Onsite 5 days. Duration: 3-month contract with possibility to extend W2 hourly: $27

The Unclaimed Property Service Delivery team handles inquiries related to dormant/inactive bank accounts and uncashed cashier's checks that may qualify as unclaimed property after the state-defined dormancy period. This role pulls inquiries from a queue, researches property status across multiple systems, responds through written correspondence, and manages each case through full resolution.

Ideal candidates have experience navigating multiple systems, managing caseloads, and communicating professionally in writing. Training includes approximately one week of classroom instruction followed by two weeks of screensharing and on-the-job learning. End-to-end case management/case follow-up experience preferred General Banking experience preferred—(e.g., knowing check process—e.g., having written a check or seen how a check is cashed)

In this contingent resource assignment, you may:

• Support business execution; proactively seek ways to improve processes. Perform moderately complex administrative support tasks.
• Receive direction from supervisor and escalate non-routine questions. Interact with client personnel on a range of information.

Required Qualifications:

2+ years of administrative or business support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, or education.