Site Supervisor

Job Description:

Oatridge Security Group is looking for a Site Supervisor to join its rapidly growing team. This role is ideal for a security professional who takes pride in ownership, consistency, and leading by example. The Site Supervisor is the dedicated, on-site leader at an assigned location - the face of OSG to both the client and the officers they work alongside every day.

The Site Supervisor is not a roving or mobile role. They are permanently assigned to a single site and are expected to be deeply familiar with that site's operations, culture, and client expectations. This position is primarily Monday through Friday, day shift, making it a stable, structured opportunity for a seasoned security professional ready to step into a leadership role.

Above all, the Site Supervisor is a role model. They set the tone for every officer at their site - in appearance, attitude, professionalism, and performance. They serve as the primary point of contact for their client and account manager, requiring a personable, customer-service-forward approach in every interaction.

OSG has over 20 years' experience providing top-of-the-line security services to the commercial sector and U.S. Government, operating throughout Washington and Oregon. In 2020, OSG was recognized as the SBA National 8(A) Graduate of the Year.

Job Details:

Work Location: Assigned Site - Pierce and King County

Pay Rate: $29.00-$30.00 per hour

Schedule: Monday-Friday, Day Shift

Employment Type: Full-Time

Qualifications:

• 18 years of age or older
• Legally authorized to work in the U.S
• High School Diploma or equivalent
• Must pass an extensive background check and drug screening
• Clean driving record required

Required Skills:

• Ability to build and maintain a strong working relationship with the client and account manager through consistent, clear, and proactive communication
• Outstanding interpersonal and customer service skills - the Site Supervisor is the face of OSG at their site and must always project professionalism and approachability
• Fluent in spoken and written English; able to compose professional reports, emails, and incident documentation
• Ability to follow and enforce written policies, orders, and training materials
• Familiarity with TrackTik is preferred
• Well-groomed, punctual, dependable, and an exemplary representative of OSG values

Essential Duties & Responsibilities:

To perform this job successfully, the Site Supervisor must be able to perform each essential duty to the standards of OSG.

Site Leadership & Client Relations

• Serve as the primary, on-site point of contact for the client and OSG account manager
• Act as the face of OSG at the assigned site - maintaining a professional, approachable, and service-oriented presence at all times
• Respond promptly and professionally to client concerns, questions, and feedback in-person, by phone, or by email
• Serve as the first point of contact for any incidents or security events at the site; manage the situation calmly and ensure proper documentation and escalation
• Maintain a thorough, day-to-day understanding of the site's operations, post orders, and client expectations
• Lead by example in appearance, attitude, and conduct - the Site Supervisor sets the standard that all other officers at the site are expected to meet
• Ensure officers assigned to the site are observing company standards and following post orders
• Provide on-the-job mentorship and refresher guidance to officers at the site as needed
• Verify that officers are a good fit for the assigned site and communicate any concerns to the account manager
• File accurate daily activity reports with supporting documentation
• Document all incidents thoroughly and escalate to the account manager in a timely manner
• Maintain familiarity with site-specific reporting requirements and client expectations

Benefits:

We offer some of the best pay and incentives in the industry.

• Insurance: Medical, Dental, Vision, Life, and Voluntary Benefits
• 401(k) or Roth 401(k) with Employer Matching
• Paid Time Off (PTO) up to 56 hours per year for full-time employees
• Performance-Based and Referral Bonuses
• Training & Mentorship
• Future Growth Opportunities

If you meet these requirements, please apply now!