P2P Coupa Application Specialist

Job Summary As the successful candidate, you will support the execution of the strategic procurement agenda by implementing and maintaining best in class procurement processes and procurement systems to benefit the OpCos within the Group. Ensuring CRH’s Coupa system is operating with limited system issues, you will provide support; execute configuration maintenance, user and role administration and testing of the system; coordinate the release schedule to ensure successful upgrades. Support and execute the supplier onboarding and enablement activities for multiple CRH companies. Job Location This role is based at our corporate office in the Perimeter area of Atlanta, GA - hybrid work schedule Job Responsibilities Provide and coordinate level 2 Coupa support for various CRH operating companies. Maintenance of the configuration, monitoring of control reports, user administration including role assignment and approval flows. Work with the CRH IT teams for each division within their ITIL processes to manage Coupa related incidents, enhancements and requests ensuring SLAs are met. Responsible for Coupa support for all Americas divisions. Work with the Coupa support desk. Review and coordinate the implementation of new Coupa releases ensuring minimal impact on the day-to-day operations. Maintenance of configuration and design documentation, incorporating change requests and new functionalities implemented through new releases. Ensure that change control procedures are implemented and used for all deployments. Maintain and deliver test plans for user acceptance testing for new functionalities and regression testing. Partner with the relevant IT team responsible for development and support of Coupa integrations with interfacing systems. Support as required in the areas of change management, and training. Support the creation of new training materials by demonstrating new functionalities implemented through new releases or change requests. Job Requirements The ideal candidate should be able to evidence experience working as a Procurement process and/or systems professional with sound business acumen. As well as be a dedicated and engaged team player who is able to collaborate with other functions and strive for continuous improvement of our processes and/or systems. Must be 18 years in age or older. Pre-employment drug screen and background check required. Strict adherence to safety requirements and procedures as outlined in the Employee Handbook. Willingness to work independently within in a team environment and assist the team with other duties as required. Must have intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Ability and willingness to travel up to 30%. 5+ years’ experience in maintaining and coordinating content and supplier enablement with strong business background. COUPA certified. Experienced in release management and system controls with eProcurement cloud applications. Strong analytical skills in change management and experienced in performing impact assessments on system and processes. Strong relationship management skills. Process and technology oriented. Bachelor’s degree in Supply chain management or Information Technology. Experience in ERP systems (e.g. SAP, Oracle considered a plus). What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion CRH is an affirmative action and equal opportunity employer. EOE/Vet/Disability. CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person. #J-18808-Ljbffr Oldcastle Payroll, Inc