Massage Therapist

What Is In It For You Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit. Job Description Rate of Pay: $17.75/hour USD Responsibilities Administer massage and other body treatments to spa guests according to treatment outline. Greet guest with proper salutation and a smile. Assess and accommodate guest needs inquiring about their physical wellbeing in order to perform appropriate service. Desire and ability to educate and sell products to guests and staff. Maintain availability and dedication to The Center for Wellbeing at the Fairmont Grand Del Mar, being available to work weekends, holidays, and evenings. Explain treatment services and products to guests in a knowledgeable, professional and thorough manner. Be knowledgeable and informed regarding all massage/body treatments, general spa and resort programs and services. Participate in and contribute to staff meetings, training, product knowledge classes and team efforts. Provide necessary information to compile complete guest records. Promote and execute effective retail sales. Maintain a clean, organized and safe working environment. Abide by all California State Board guidelines. Comply with all Fairmont Grand Del Mar Company safety and health policies and procedures. Uphold and maintain the cleanliness and neatness of the treatment areas and Spa facilities. Conduct tours of the facility as requested. Treat all sensitive personal medical information on guest in strictest confidence. Report any problems incurred immediately to the Lead Massage Provider or the Spa Treatments Manager. Report for scheduled shifts promptly and ready to work. Maintain a positive, guest service oriented attitude and a sense of humor. Perform other duties as assigned by supervisor and/or manager. Qualifications Must be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time. High School Diploma or equivalent required. Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles. Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus. Minimum two years administrating massage/body treatment services in a luxury resort or spa setting preferred. Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr Fairmont Hotels & Resorts