Solution Specialist
Virtual Vocations Inc
To support the Onboarding & Success Services department, the full-time remote Solution Specialist will drive early adoption of Applied products, execute customer education programs, and monitor adoption metrics to enhance customer outcomes. Key responsibilities Proactively engage with customers to achieve first value realization and sustained adoption of new products and features Execute outreach campaigns, workshops, and office hours to support digital adoption motions Deliver best practice guidance and change management support to integrate new products into customer workflows Required qualifications 2-5+ years in Customer Success, Onboarding, or Product Adoption within SaaS environments Experience with product-led growth or hybrid digital + human adoption models Proven ability to drive customer engagement and product usage Data-driven mindset with experience in measuring impact and improving outcomes Ability to manage multiple accounts and priorities with a proactive mindset
Vacancy posted 1 day ago
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