ITSM Operations Specialist - Hybrid/Remote
Encore Technologies
Cincinnati, OH
- Remote job
Encore Technologies seeks an ITSM Administrator to manage incident and service request queues, triage tickets, and resolve Level 1 issues on HaloITSM. This role interfaces with clients and internal teams, ensuring timely updates and effective communication. The position sits between ITSM Analyst and Engineer, owning live work, performing standard configurations, and guiding continual improvement. A hybrid work model is supported. #J-18808-Ljbffr Encore Technologies
Vacancy posted 1 day ago
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