Copier Service Technician (Xerox)
Sunshine Staffing
Job Description
Job Description
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We are seeking a mechanically inclined and customer-focused Copier Service Technician to join our team in Austin. Direct experience with Ricoh or Toshiba hardware is a plus!
Key Responsibilities
- On-Site Repair: Diagnose and repair mechanical and electrical failures on Ricoh and Toshiba copiers/printers at client locations.
- Preventative Maintenance: Perform routine cleanings and part replacements (rollers, drums, fusers) to ensure equipment uptime.
- Network Integration: Connect devices to client networks, configure "scan-to-email/folder" functions, and install print drivers.
- Inventory Management: Maintain an organized trunk stock of common spare parts and manage service call documentation via a mobile dispatch system.
- Customer Service: Provide basic user training on device features and maintain a professional demeanor while working in diverse office environments.
Qualifications & Requirements
- Technical Experience: Prior experience servicing Ricoh or Toshiba equipment is highly preferred.
- Education: High School Diploma or equivalent; technical school or military electronics training is a plus.
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