Outreach & Program Coordinator

Job Description

Job Description

Outreach & Program Coordinator

Mind University

Older Adult Services

Job Summary

The Mind University Program Facilitator serves as a vital part of a team supporting an innovative cognitive wellness program that aims to help metro Detroiters age with their cognition as strong as possible. The Mind University Outreach & Program Coordinator’s role, with its goal of enhancing the quality of life for older adults, consists of educating the community about cognition, conducting cognitive and mental health assessments, providing family consultations, as well as facilitating cognitive training classes licensed from the New England Cognitive Center. Cognitive training classes follow a research-informed curriculum and are fun and engaging for both participants and trainers. Additional responsibilities for the program facilitator include outreach to potential class participants and potential community partners to promote Mind University and other programs for retirees, as well as various administrative tasks.

Principal Accountabilities

• Assessment – Meet in person with individuals to assess cognitive condition and provide referral information on available resources to maintain and/or improve cognitive functioning; apply knowledge of human behavior, attitudes and motivation to the provision of services for client families.

• Cognitive Training – Facilitate a series of cognitive training classes under guidance from the New England Cognitive Center utilizing their tools and curriculum.
• Family Consultation - Meet with class participants and their families if applicable to discuss cognitive changes. Provide resources to support cognition when needed.
• Outreach & Program Promotion - Plan and facilitate community-based outreach activities to provide education on brain healthy lifestyle and available resources as well as programing for retirees.
• Networking- Develop and maintain relationships with referral sources in the community.
• Follow- up- Maintain communication with clients on the waitlist for upcoming training classes.
• Record Keeping –Complete all required forms and documentation in a timely manner, including pulling reports, analyzing data, and completing reporting documents/letters.
• Program Development – Develop and maintain necessary documentation for use in the program; follow an evaluation process including satisfaction surveys; aid in the creation of marketing materials and an outreach plan; establish and maintain working relationships with agency staff and service providers.
• Professional Development - Maintain professional and technical knowledge by attending agency in-service programs, educational workshops, reviewing professional publications and establishing personal networks; Share professional knowledge with staff by seeking out professional development opportunities and sharing new learning with staff.
• Special Programs & Emergency Services – Assist other departments, as needed, in the event of a program or circumstance that requires additional assistance and staffing support.
• Security and Privacy –Adhere to agency and client protection policies by regularly acclimating yourself with the JFS privacy, safety and security policies made available within the employee handbook.
• Mission Dedication –Embody the mission and values of JFS in all work done on behalf of the agency. Utilization of the JFS key strategies will ensure success in this accountability.
• Misc. – Other duties as assigned by management.

Minimum Qualifications

Experience: Minimum of 3 years’ experience in human service and/or dementia/Alzheimer’s disease programming

Education: Master’s in Social Work or equivalent education

Certifications or Licenses Required: LMSW Preferred

Minimum Competencies

Skills

• Interpersonal Skills-Create a class environment that puts participants at ease and encourages conquering increasingly difficult cognitive exercises.
• Communication Skills-Fluent verbal and written communication skills for classroom instruction and participant interaction.
• Listening – Receive information from clients in a compassionate and non-assuming way.
• Collegially –Being helpful to not only clients but coworkers by providing support and respect and constantly share pertinent updated information.
• Technology – Entering data into Electronic Health Record system, Excel spreadsheets, Word documents and navigating various internet databases, searches, webpages.

Knowledge

• Knowledge of older adult issues with an emphasis on cognition
• Person Centered – Use motivational interviewing techniques to fully understand client specific needs and strengths.
• Privacy & Compliance – Stay abreast of all compliance and privacy guidelines provided by regulatory authorities through training and following internal policy.

Behaviors

• Attention to Detail – Following specific evidence informed protocols for cognitive training and required documentation.
• Problem Solving – Able to think outside of the box and work independently with written tools as guidelines and examples.
• Multitasking –Move from project to project, task to task with ease and the ability to return to your original task at a later time.

Jewish Family Service of Metropolitan Detroit is an Equal Opportunity Employer