Employee Benefits Account Coordinator

Account CoordinatorPosition Summary: The Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients.Essential Tasks:Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requestsAssists in marketing of accounts as directed by account managersAssists with the preparation of reports, proposals and other presentation materialsAudits billing statements for accuracy on behalf of clientsGenerates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etcAssists in processing necessary paperwork for submission to carrier –implementationAttend local enrollment/client meetings as neededDelivers outstanding customer serviceMaintains agency files accurately and consistentlyAttends and completes any training sessions or assignments as requiredPerforms other related tasks as neededCore Competencies:Ability to Analyze and Solve ProblemsAttention to DetailCommunication SkillsTimely Task CompletionTeam CollaborationClient FocusDependabilityCreative ThinkingOrganizational SkillsAdaptabilityExperience and Education: High school diploma or equivalent required 1+ year of employee benefits experience in the insurance field preferred Commitment to continuous learning and professional development Licensing and Credentials: Active Life & Health License preferred Systems: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable Physical Requirements: Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directionsBenefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program Company paid holidays, plus PTO