Janitorial Operations Manager

ABM, a leading provider of integrated facility solutions, is looking for a Janitorial Project Manager. The Janitorial Operations Manager is responsible for day‑to‑day operation and administrative activities to ensure conformance to contract requirements. The JPM will develop and implement cost control measures and level of service standards to ensure compliance with customer specifications for assigned building. Pay: $80-90K annually. The pay listed is the salary range for this position. A specific offer will vary based on applicant experience, skills, abilities, geographic location, and alignment with market data. Benefits: ABM offers a comprehensive benefits package, including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long‑term disability, PTO, paid holidays and more. Responsibilities Operations & Service Delivery Oversee daily janitorial operations across multiple client sites Ensure all cleaning services meet company and client quality standards Conduct regular site inspections and quality audits Develop and implement efficient cleaning schedules and workflows Staff Management Recruit, hire, train, and supervise janitorial staff and supervisors Manage employee schedules, attendance, and performance evaluations Provide coaching, discipline, and motivation to maintain high productivity Ensure adequate staffing levels for all contracts Client Relations Serve as the primary point of contact for client accounts Address customer concerns and resolve service issues promptly Conduct regular client meetings to ensure satisfaction and retention Identify opportunities for contract growth or additional services Safety & Compliance Ensure compliance with OSHA standards, company policies, and local regulations Train staff on proper use of cleaning chemicals and equipment Maintain safety records and incident reports Promote a culture of workplace safety Budget & Inventory Management Manage operational budgets and control labor and supply costs Monitor inventory levels and order cleaning supplies and equipment Track expenses and identify cost‑saving opportunities Reporting & Performance Tracking Track KPIs such as labor efficiency, customer satisfaction, and quality scores Prepare regular performance and operations reports Use data to improve operational efficiency and service delivery Qualifications 3–5+ years of experience in janitorial, facilities management, or related field 2+ years in a supervisory or management role Knowledge of cleaning methods, equipment, and chemicals Strong leadership and team management skills Excellent communication and problem‑solving abilities Ability to manage multiple sites and priorities simultaneously Proficiency in scheduling systems, Microsoft Office, or similar software Preferred: Experience managing large commercial or multi‑site contracts Preferred: Bilingual (English/Spanish) Preferred: OSHA or safety certification Preferred: Experience with janitorial management software Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance with completing the employment application, please call View phone number on click.appcast.io. #J-18808-Ljbffr ABM Industries