Health Information Specialist

Health Information SpecialistThe Health Information Specialist is responsible for protecting and releasing protected health information following all regulatory guidelines and LFN policies and procedures.QualificationsHigh School Graduate or equivalency. Post-secondary certificate in health information technology / health sciences or related field preferred2 years of recent, relevant experience in medical record administration in a healthcare settingRegistered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferredExperience working with Electronic Practice Management (EPM) and Electronic Health Records (EHR)Knowledge of medical records laws and HIPAA requirements/regulationsProficient in Microsoft OfficeWorking knowledge of Healthcare Revenue Cycle including basic understanding of Medicare, Medicaid, and Commercial Insurers regulations and standardsRequired SkillsExceptional customer service skills with the ability to effectively communicate LFN Medical Record and HIPAA policies and procedures to patientsAble to multi-task in a fast-paced, high-growth environment and consistently meet deadlines and goalsProactive and self-directed with the ability to work with a team and autonomouslyStrong organizational and analytical skills with a high attention to detail and accuracyExcellent communication and interpersonal skills both written and oral with the ability to communicate effectively and efficientlyAbility to handle highly confidential, sensitive and non-routine information using discretion and judgementAbility to compose specialized or sensitive correspondenceHIPAA Certification within 6 months of hireGeneral Accountabilities and Essential FunctionsCommunicate with record requestors including patients, first responders, hospitals, tissue banks, coroners, health insurance companies, record retrieval companies, government agencies and attorneys via phone, mail, email and in personManages all release of information requests in compliance with all applicable laws and LFN policy and proceduresNotifies Revenue Cycle Manager of subpoenas, jury summons and situations that require escalation as related to Revenue Cycle ManagementMaintains accurate documentation of information releasedPerforms performance improvement functions through data collection and documentation review and quality audits to ensure integrity of data and HIPAA complianceAccount Administrator for Third Party ResourcesPerform other related tasks as assignedBenefits That Go Above and BeyondAt Life Flight Network, we believe our team members deserve more than just a job — they deserve a rewarding, supported, and balanced life. That’s why we offer a thoughtful benefits package that truly sets us apart:Compensation & RetirementCompetitive pay401(k) with a 100% vested employer contribution — your future grows from day oneTenure bonuses to reward your loyalty and long-term commitmentHealth & WellnessComprehensive Medical, Dental, and Vision coverageCompany-paid Life and AD&D InsuranceCompany-paid Short & Long-Term Disability Insurance for peace of mindWellness Reimbursement Program to support your health goalsComplimentary Life Flight Network Membership for you and your householdFamily & LifestylePaid Parental Leave to support growing familiesAdoption Assistance for those building families in new waysBereavement Leave (including for pets) — because every family member mattersPaid Volunteer Time — make a difference in the community, on usGenerous Paid Time Off. Please see the full benefits summary for more detailsGrowth & RecognitionTuition and Training Reimbursement to invest in your professional developmentPublic Service Loan Forgiveness (PSLF) Eligible Employer. As a nonprofit recognized by the U.S. Department of Education, your service with Life Flight Network may qualify you for federal student loan forgivenessEmployee Recognition Awards celebrating your impact and achievementsMultilingual Stipend to honor the value of diverse communication skillsJoin Life Flight Network and be part of a team that takes care of those who care for others — both in and out of the workplace.All candidates are subject to drug screening and background investigation. Life Flight Network is an equal opportunity employer.