Consumer Loan Processor

Latham (Headquarters) 1187 Troy Schenectady Road NY01 Latham, NY 12110, USA Description People Helping People, that is what Sunmark Credit Union is all about! Why join the Sunmark Squad? Sunmark is a local credit union with 89 years of history helping members build brighter financial futures. Our “Good Vibes” culture is built on meaningful relationships, community impact, and teamwork. We are hiring a Consumer Loan Processor at our Latham, NY office. Must have flexibility to work M-F between 8-6pm and rotating Saturday’s 9-1pm. Eligible for a hybrid schedule after the training period, up to 2 days per week. Starting pay, $21.00–$22.50 per hour, based on experience. Position Overview: Review loan and new account packages for required documentation; follow up with staff or members and coordinate closings/account openings. Process loans and new accounts accurately, resolve errors, and ensure documentation follows policies and regulations. Support mailing, follow-up, and disbursal for out-of-area/state loan applications, with emphasis on Virtual Engagement Center applications. Deliver exceptional service, support member calls, and recommend process improvements to enhance satisfaction. Generate management reports on application volumes, disbursals, and related metrics. Partner with the Virtual Engagement Center and Financial Centers to improve loan closing and account opening effectiveness. We’re looking for someone who brings a passion for supporting members and teammates. If you have a high school diploma/GED or higher, plus at least 1 year of related experience, we’d love to connect. The ideal candidate is detail-oriented, comfortable navigating and learning multiple software programs, and able to stay organized while helping create a positive experience in a fast-paced lending environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Sunmark Federal Credit Union Inc.