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Night Audit

Lodgco Hospitality

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Courtyard by Marriott – Traverse City – Part‑Time Night Audit Associate The Courtyard by Marriott in Traverse City is looking for a part‑time Night Audit associate to assist with 3rd shift (10pm–6am) hotel and guest service operations. JOB SUMMARY Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS Perform guest registrations (check‑ins & check‑outs), room assignments, and special requests Understand daily hotel operations, policies, procedures, and internal rules Knowledge of the brand’s operating systems and customer loyalty programs Know guest rooms, locations, amenities, features, and all other services offered Know room rates, packages, discounts, and promotions Ensure proper credit when checking out guests and handle late charges accordingly Handle cash and bank procedures to check out all guests Bank out at end of shift by following drop procedures Email daily reports to accounting office Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge of the city, local area, and attractions Utilize spare time for cleaning (front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes Inspect conference rooms, common areas, and public restrooms to ensure cleanliness Perform security walks of hotel Investigate and address noise/party issues Set up, prepare, and maintain breakfast area OTHER DUTIES Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES Computer software skills Communication both verbal and written Dependable and customer focus Time management and problem‑solving skills Strong leadership abilities REQUIRED/PREFERRED EDUCATION AND EXPERIENCE 1–2 years of hotel experience is a plus ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver’s license and safe driving record, satisfactory criminal background screening required, professional references. SUPERVISORY RESPONSIBILITY This position doesn’t manage any staff members. BENEFITS WE OFFER Career development & training Paid time off Travel and hotel discounts 401(k) with company match Bonus potential And more! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. NOTICE OF E‑VERIFY PARTICIPATION Lodgco Hospitality participates in E‑Verify to confirm the identity and employment authorization of individuals hired to work in the United States. E‑Verify Notice of Participation Right to Work By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices. #J-18808-Ljbffr

Vacancy posted more than 2 months ago

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