Software QA Engineer - API & Cloud Testing

Job Title

Software QA Engineer – API & Cloud Testing

Overview / Summary

We are seeking an experienced Software QA Engineer with strong expertise in API testing, cloud-native application testing, and user acceptance testing. This role will focus on validating cloud-based platform services, managing quality assurance processes, supporting automated testing initiatives, and ensuring high-quality software releases in a cloud environment.

This is a hybrid role requiring 4 days per week onsite.

Key Responsibilities

• Manage formal deliverable acceptance reviews against documented acceptance criteria

• Validate containerized application deployments and software component compliance

• Verify cloud-based AI deployment configurations and architecture compliance

• Design, build, and maintain automated test suites for backend services, APIs, and data pipelines

• Develop frameworks to evaluate AI engine output quality and accuracy benchmarks

• Coordinate and manage User Acceptance Testing (UAT) activities with business stakeholders

• Create and manage bug tracking workflows, including prioritization, escalation, and SLA tracking in Jira

• Perform regression testing for new application and container releases

• Define and maintain test environments that align with production configurations

• Produce quality metrics reports covering defect trends, SLA compliance, and test coverage

• Plan and execute integration testing across platform services and telemetry pipelines

Required Qualifications

• 4+ years of professional software quality assurance experience

• Experience testing cloud-native services and containerized applications

• Strong experience with API testing using tools such as Postman, REST-assured, pytest, or similar tools

• Working knowledge of cloud infrastructure concepts including containerization, networking, IAM, and storage

• Hands-on experience with Google Cloud Platform (GCP) services such as Pub/Sub, BigQuery, GCS, or Cloud Run

• Experience developing and executing functional, regression, smoke, integration, and end-to-end testing

• Experience creating and maintaining reusable test cases tied to acceptance criteria

• Experience coordinating and executing User Acceptance Testing (UAT) with stakeholders

• Strong Jira experience including dashboards, reporting, defect tracking, and workflow management

• Experience planning and executing integration testing across distributed platform services

• Ability to write clear and actionable defect reports

• Strong understanding of software acceptance criteria and quality validation processes

Preferred Qualifications

• Familiarity with AI-assisted testing or evaluation of AI/LLM outputs

• Experience using Dynatrace or similar application performance monitoring tools

• Knowledge of QA methodologies including shift-left testing, risk-based testing, and test-driven development

• Experience managing quality gates within CI/CD pipelines

• Experience with performance, load, and scalability testing for cloud-native APIs

• ISTQB certification or equivalent QA training

• Experience in automotive or manufacturing environments is a plus

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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