Rep Success Specialist (Inside Sales)

Lencore Acoustics LLC, a subsidiary of Emmis Corporation is a leading manufacturer of Sound Masking, Paging and Audio Systems. We are looking for a well-organized, personable, energetic Rep Success Specialist with a positive “can do” attitude to join the team. The primary responsibilities of the Rep Success Specialist are communication with customers and Independent Sales Reps to follow up on small projects, coordination of lead management activities, program management implementation and large project bid management. The Rep Success Specialist will coordinate and help to mine customer and prospect data and other lead sources to actively foster new project opportunities with the sales team. Other responsibilities include helping to facilitate and input leads through the Salesforce CRM. Candidates should have a passion for producing great work, great communication skills, and a strong understanding of technology. Responsibilities Identify possible leads Network and cold call on prospective leads Coordinating leads with the Sales Team and Rep Firms and through Salesforce Outbound communication with customers via phone and email to follow up on projects. Update and maintain accurate records in Salesforce CRM including contact information, project timeline, opportunity stages, project updates. Act as a liaison between sales and internal departments Assist with Quote and Project follow up, Independent Rep questions and requests Engages departments to provide market data and intelligence for sales development Advise customers about products and services Create reports as needed Other duties as assigned Qualifications Ability to organize and input data Ability to engage people over the phone Knowledge of project management, construction estimating and industry practices a plus Coachable, focused, and adaptable Ability to manage time, leads and produce results Familiar with and/or ability to learn Database Software Familiarity with Salesforce CRM a plus Works well with others Solid verbal and written communication skills Position Location Location: Indianapolis (Hybrid) Hours of Employment: Weekdays 8:30am - 5:30pm, flexibility as demands permit 401(k), medical, dental, vision, and life insurance benefits

LENCORE IS AN EQUAL OPPORTUNITY EMPLOYER