Education Leader

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.POSITION DESCRIPTION:Position Title: Education LeaderReports To: Senior Education LeaderClassification: Full-Time/Salaried/ExemptPOSITION OVERVIEW:Range USA is looking for an experienced firearms instructor to train new instructors, audit courses and classrooms, and ensure our education curriculum and standards are upheld. The Education Leader position is critical to ensure Range USA’s education is of the highest quality and to ensure we can achieve our mission of creating responsible gun owners.JOB DESCRIPTION:Certify new instructors for their assigned locations through training and co-instructing.Audit classes and private lessons within all assigned locations and for all instructors per guidelines set forth by the operations team via in person or video.Provide audit feedback sheets to instructors and operations/education leadership.Support instructors within their district with any course or education related issues or questions.Assist with maintenance of instructor portal shifts and shift trades.Assist with communication between the Support Center and stores.Assist with Help Desk ticketsConduct monthly or as needed RSO training for new employees in assigned locations.Ensure new stores are ready to offer education, including instructors and classrooms.Support the education department in ensuring compliance with each state’s credentialing.Enforce standards for all instructors per all company policies and manuals.Attend weekly conference call with all district leadership to encourage consistency in the stores.Weekly audit of clocks to scheduled hours for the prior week submitted to operations.This position does not directly oversee the instructors in stores as they report directly to the Store Leader but works to ensure quality of education through training and auditing.DESIRED SKILLS & EXPERIENCE:Possess the following core values:CuriousPassionateDo It RightServiceHigh School Diploma or equivalent required.5+ years of firearms instructing experience, preferably in a large group setting.Must meet all applicable State certification requirements.Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.Ability to travel extensively to support new store openings and education audits (company credit card provided)Availability to attend USCCA Training Counselor training (unless currently USCCA credentialed) – date TBDEMPLOYEE BENEFITS:Medical, Dental, Vision Health InsuranceFree Elite Membership (Unlimited Shooting)Industry Leading Online and Store DiscountsFree ClassesAbility to Utilize Manufacturer ProgramsNOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed. #J-18808-Ljbffr Range-US