Customer Service Project Manager - Data Centers

Job Overview Siemens Project Management Office (PMO) seeks a Customer Services (CS) Project Manager for the Data Centers team, primarily remote from Wendell, NC. The role focuses on executing customer‑facing service projects within the Electrification and Automation (EA) Business Unit. Locations Iselin, New Jersey Wendell, North Carolina Responsibilities Project Management: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met. Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle. Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and third‑party services. Risk Management: Proactively identify project risks, develop mitigation strategies, and monitor/control third‑party vendors to ensure contract adherence. Financial Leadership: Track project budget, schedule completion, and perform monthly revenue forecasting. Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations. Quality & Process Improvement: Develop project execution plans such as quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues. Collaboration & Relationship Building: Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide lessons learned to improve project offerings. Basic Qualifications Bachelor’s Degree or equivalent combination of education and experience. 5+ years of direct service project management experience. 5+ years of written and verbal communication skills, to present complex issues to multi‑level audiences and effectively communicate progress, status and issues to internal and external customers. Applicants must be authorized for employment in the U.S. without the need for employer‑sponsored work authorization now or in the future. Preferred Skills and Experience PMP certification – required within 1 year of employment if not already held. Experience in field service, EPC projects, construction, energy, or manufacturing service projects. Understanding of medium or high voltage electrical equipment. Understanding of data center construction projects. Experience with MS Project or other scheduling software. Strong leadership skills with experience leading cross‑functional project teams. Excellent written and verbal communication skills, to present complex issues to multi‑level audiences and effectively communicate progress, status, and issues to internal and external customers. About Smart Infrastructure – Electrification and Automation The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids today while investing in our Future Grids portfolio and applications to create the power distribution grid of the future. Our portfolio meets the growing technical requirements of today’s and tomorrow’s power grid. Benefits Siemens offers a variety of health and wellness benefits. Pay range: $74,970 – $128,520 annually with a target incentive of 5% of the base salary. #J-18808-Ljbffr Siemens Mobility