Sr. Associate Broker

Job Description

Job Description

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees.

The Senior Associate Broker is a core member of foundational team, responsible for executing marketing and placement tasks at volume across new business submissions and renewal assignments. Reporting directly to the President of Wholesale, this role drives quote throughput, maintains file quality, and supports bind activity in accordance with established routing rules and standards. The ideal candidate is organized, technically sharp, and thrives in a fast-paced, high-volume wholesale environment where speed and accuracy are equally valued — and who is energized by the prospect of building something meaningful from the start.

Essential Responsibilities

Placement & Marketing Execution

• Receive, triage, and process new business submissions and remarket assignments, ensuring each file meets market-ready standards before approaching carriers.
• Prepare complete, accurate, and professional submissions; approach appropriate carriers for quotes in accordance with established routing rules and market preferences.
• Solicit timely responses from underwriters, negotiate pricing and terms within defined guardrails, and communicate quote details clearly and promptly to the RSMs and retail clients.
• Manage the placement process through to bind, including preparation of binders, checklists, and all required marketing file documentation.
• Execute remarket & renewal assignments, maintaining continuity and file integrity throughout the process. File Quality & Compliance
• Maintain high standards of accuracy across all file documentation, including quotes, binders, endorsements, and correspondence.
• Identify and correct inconsistencies or errors in submissions and policy documents; promptly clarify discrepancies with the retail client or underwriter.
• Follow internal Quality Management System (QMS) standards and ensure all transactions comply with regulatory requirements and company policies.
• Maintain accurate and organized records of all account activity within the agency management system. Throughput & SLA Management
• Manage an active WIP queue, prioritizing accounts to meet pod-level turnaround and cycle-time SLAs.
• Provide regular status updates to the President of Wholesale on quote progress, pending items, and any accounts at risk of missing SLA targets.
• Flag incomplete files and escalate when missing information is blocking market-ready status.

Carrier & Market Relationships

• Develop and maintain working relationships with carrier underwriters and market desks relevant to the pod's book.
• Stay current on carrier appetites, market conditions, and product changes to support efficient and accurate placement decisions.

Team Collaboration

• Coordinate with Brokerage Ops / Service Specialists on document processing, policy issuance, and servicing transactions.
• Provide guidance and support to Junior Brokers on intake, triage, and market-ready preparation as the pod scales.
• Participate in pod-level workflow reviews and contribute to continuous improvement of placement processes.

Qualifications

Required

• Minimum 2–5 years of experience in wholesale insurance brokerage, commercial lines placement, or E&S underwriting.
• Demonstrated ability to manage a high-volume submission queue with accuracy and urgency.
• Strong written and verbal communication skills, including the ability to present quotes and coverage details clearly to retail clients and underwriters.
• Proficiency in agency management systems (e.g., Vertafore) and Microsoft Office Suite.
• Ability to work independently and manage time effectively in a fully remote environment.

Preferred

• Experience in E&S or surplus lines placement across casualty, property, or specialty lines.
• Established working relationships with wholesale carrier underwriters.
• Genuine curiosity about the role of artificial intelligence and emerging technology in insurance underwriting, placement, and workflow automation — and a willingness to actively engage with new tools as Convelo continues to invest in its technology infrastructure.
• A demonstrated habit of self-directed learning — someone who seeks out process improvements, stays ahead of industry innovations, and can translate what they learn into practical guidance or informal training for peers and junior team members.
• Bachelor's degree in Business, Risk Management, Finance, or a related field.

Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority