Senior Automation Support Specialist

Atlanta, GABusiness Operations – Information Technology /Full Time /HybridWork with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.Join Aprio's Automation Team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Senior Automation Support Specialist to join their dynamic team. Responsibilities:Problem solver – Logical and efficient, with keen attention to detail. Able to boil complex problems down to their constituent elements and then formulate and evaluate a range of alternative solutions. A foundational and working knowledge of the Accounting Industry, including Tax and AuditAnalyze various micro and macro business processes to create a complete picture of workflows and technical requirements for automation solutionsAnalyze business processes to identify and document key opportunities for process improvement, standardization, and automationBecome a Subject Matter Expert on all business processes being analyzed for automationWork with stakeholders to perform impact analysis to ensure business readiness for automation solutions, including facilitating business process documentation changes and employee/client readiness and adoptionEvaluate business processes and align appropriate automation solution(s) to ensure they meet business requirements and needs Continuously analyze and monitor implemented solutions to ensure optimal performance and opportunities for continuous improvement as well as debug and quickly resolve any issues that periodically ariseExecute work leveraging Agile and Scrum methodology; gather requirements in Epics, Features, and User Stories; define acceptance criteria, appropriately size stories.Serve as the team's Scrum Master, facilitating all Agile ceremonies — daily standups, backlog refinement, sprint planning, sprint reviews, and retrospectivesOwn and maintain the team backlog, partnering with Process Owners and stakeholders to prioritize and groom work items ahead of each sprintAct as a servant leader to the team, proactively identifying and removing impediments to keep delivery on trackFacilitate and coordinate requirements walk-throughs and signoffs working with key business and technology stakeholders Leverage influence to drive work among disparate teams with competing priorities Be a trusted automation and tooling advisor by providing objective, practical and relevant ideas, insights, and advice; work with teams to drive a continuous improvement mindset that is always looking for ways to improve efficiencyLead collaboration activities with internal and external business and technology members and stakeholders throughout automation lifecycle Work within defined Software Development Lifecycle governance processesQualifications:Hyper curious with a continuous learning and growth mindset; adaptive and innovativeDemonstrated ability to work individually as well as within a team and build strong and collaborative working internal and external relationships through interpersonal skillsWillingness to help colleagues and peers through coaching and mentorshipProven experience working with data problems to solve and come up with innovative ideas and make things happen without management directionAbility to communicate at all levels to present and articulate complex concepts in a clear mannerExperience with documenting processes and practices while effectively prioritizing multiple tasks, priorities, projects and deadlines Expert knowledge of Excel and experience working within Office 365 (Flow, Forms, SharePoint, PowerPoint, etc.)Understanding of Agile methodology, Scrum Framework, and Software Development Lifecycle (SDLC) Preferred Skills:Foundational knowledge of computer science and software development fundamentals Prior consulting experience Lean Six Sigma CertificationScrum Master certification (CSM, PSM, or equivalent)Experience with data analysis leveraging database principles: Oracle, SQL, MongoDB, etc.Experience and exposure to Automation and BPM tools and capabilities such as UiPath, Automation Anywhere, Blue Prism, Pega, WorkFusion, Azure, Microsoft Power, AI, ML, NLP, etc. is a major plusWhy work for Aprio:Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.Perks/Benefits we offer for full-time team members:- Medical, Dental, and Vision Insurance on the first day of employment- Flexible Spending Account and Dependent Care Account- 401k with Profit Sharing- 9+ holidays and discretionary time off structure- Parental Leave – coverage for both primary and secondary caregivers- Tuition Assistance Program and CPA support program with cash incentive upon completion- Discretionary incentive compensation based on firm, group and individual performance- Incentive compensation related to origination of new client sales- Top rated wellness program- Flexible working environment including remote and hybrid optionsWhat’s in it for you:- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.EQUAL OPPORTUNITY EMPLOYERAprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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