Porter - Franklin Apartments

Job Description

Job Description

Benton Communities is a Columbia, Maryland based residential property management firm dedicated to creating thriving communities throughout the Mid-Atlantic region. With a portfolio of over 5,000 multi-family, and senior apartment homes, our Benton Communities team is adept at managing both conventional and affordable communities. At Benton Communities, we continually strive to create a vibrant environment for our residents, our team members, and our communities at-large.

Position Title: Porter

Job Summary: Under the direction of the Service Manager or Community Manager, the Porter/Custodian ensures the cleanliness and maintenance of all building breezeways, stairways, and other public areas, providing efficient housekeeping functions.

Accountable To: Residents, Community Manager, and Staff

Report To: Community Manager or Service Manager

Essential Functions:

Professional Conduct:

• Maintain a professional image through personal habits, demeanor, and attire.
• Adhere to company standards on conduct, attendance, and embody the company's mission and values.

Communication & Customer Service:

• Demonstrate good communication skills with residents, visitors, and team members.
• Provide a high level of customer service.

Cleaning & Maintenance Duties:

• Clean all common areas including stairways and breezeways.
• Inspect and clean property grounds daily.
• Clean laundry room floors, bathrooms, walls, and appliances.
• Inspect all light fixtures for bulb replacement and clean fixtures monthly.
• Clean mailbox fronts and report necessary repairs.
• Prepare and clean vacant apartments including appliances, bathrooms, sinks, floors, carpets, light fixtures, cabinets, and windows.
• Open and close the laundry room daily.
• Perform landscaping and lawn care duties as needed.
• Report damages or excessive trash in common areas.
• Report damaged shrubbery, fencing, and flowers.
• Remove snow from walkways, steps, breezeways, and other common areas during and after snow or ice storms, and spread ice melt to prevent slips and falls.

Safety & Compliance:

• Observe all required health and safety requirements.
• Follow precautions stated on Material Safety Data Sheets (MSDS) for hazardous materials used.
• Understand financial implications of job duties and act accordingly.
• Perform other duties as assigned or necessary.

Qualifications:

Education & Experience:

• Three to six months of related experience and/or training, or equivalent combination of education and experience.
• Ability to speak and read simple sentences in English.
• Ability to use units of weight measurement, volume, and distance.

Benefits Offered:

Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours. We also offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment. We offer a $1500 annualized waiver, if health insurance coverage is not needed. In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year. Position is eligible for a bonus potential.