Patient Education Liaison, Global Rare Diseases - East

Patient Education Liaison, Global Rare Diseases - East

Chiesi USA, based in Parma, Italy, is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Chiesi Global Rare Diseases is a Chiesi Group's business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available.

Who We Are Looking For

The Patient Education Liaison (PEL) is a field-based member of the Patient Services team. The PEL supports patients by providing disease and product education to patients, families and community members to help empower the patient to navigate through their disease journey. You'll be responsible for:

• Leading education efforts of disease state, genetics, diagnostic and production information to patients and families
• Developing relationships with patients and caregivers through phone, text, email, virtual, and in person connections
• Assessing individual needs of the patients and developing an appropriate education and resource plan of action, considering the patient's family, team of healthcare providers, and community members
• Working closely with specialty pharmacy partner team members to ensure smooth, efficient, and effective patient care delivery
• Increasing disease awareness by completing community and healthcare education outreach
• Adhering to professional standards compliance guidelines, policies and procedures, federal, state, and local requirements

You will need to have a Bachelor's degree in nursing, Wound Care Certification, 5+ years of rare disease experience/pharmaceutical industry, pharmaceutical reimbursement experience, proficiency in Microsoft suite of applications, highly developed time management skills, advanced communication skills, coordination, and planning skills along with the ability to interact with a variety of audiences to build collaboration on consensus, and intellectual curiosity to look at a problem from all sides to recognize issues and opportunities.

Location: Field-Based/Remote position, up to 60% travel as necessary to meet job requirements; Territory encompasses Eastern US region.