QA Supervisor - 2nd Shift

Job Description

Job Description

***This supervisor role will be working 2nd shift hours***

Position Description:

The Quality Assurance Supervisor will perform functions to coordinate the daily activities and workflow of the Quality Assurance Technicians, providing leadership, training, and supervision in accordance with company policies, procedures, and applicable law. The position is on the 2nd Shift.

Primary Responsibilities:

• Compares and evaluates quality system programs procedures to implementation and provides recommended changes where needed.
• Oversees the implementation of food safety programs to ensure the safety of ingredients and finished products meet company requirements.
• Assist with the commercialization and implementation of new products, processes, equipment, and specifications. Provide QA support during product trials, process changes, and new product start-ups.
• Collaborates with production in the resolution of product inconsistencies.
• Review QA, HACCP, SSOP, and other food safety records daily for accuracy, completeness, and compliance; initiate or escalate corrective actions as appropriate.
• Partner with Production and Operations to identify and resolve product inconsistencies, process deviations, and quality concerns.
• Evaluates and updates pre-operational inspections, product hold status, and QA audits.
• Review and reconcile issues involving held, rejected, or non-conforming products and ensure appropriate documentation and disposition.
• Conduct analysis and evaluation of texture and tenderness on finished products versus standards.
• Acts as liaison to USDA personnel.
• Supervises day-to-day tasks and performance of QA Technicians
• Monitor sanitation performance prior to production start-up and work with Sanitation and Operations to address deficiencies and ensure acceptable conditions for production.
• Participates in the investigation and resolution of out-of-specification microbiological results, including environmental monitoring (PEM) and finished-product testing.
• Conduct and/or coordinate sensory, visual, flavor, texture, and tenderness evaluations of finished products against established standards and specifications.
• Support investigations, root-cause analysis, corrective actions, and preventive measures related to food safety and quality issues.
• Performs other functions as assigned.

Supervisory/Management Responsibilities:

• Provide guidance, training, coaching, and ongoing development to QA employees.
• Monitor employee performance and provide timely feedback, coaching, counseling, and disciplinary action when appropriate
• Participate in interviewing, hiring, performance evaluations, disciplinary actions, and other employment-related decisions.
• Promote teamwork, accountability, professionalism, and effective communication within the QA department.
• Ensure appropriate staffing and coverage of QA responsibilities throughout the shift.
• Ensure employees understand and consistently follow company policies, procedures, food safety programs, and quality standards.
• Lead by example and maintain a strong commitment to food safety, quality, regulatory compliance, and continuous improvement.

Requirements:

• Bachelor's degree in food science, other related field, or equivalent experience.
• 3–5 years of progressive experience in a related role within a food manufacturing environment.
• Strong working knowledge of USDA regulations and quality assurance procedures.
• Knowledge of SPC, SSOP, and SOP.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to work effectively in a fast-paced manufacturing environment and collaborate with multiple departments. 50% of time will be spent standing/walking in cold conditions.
• Ability to work flexible hours, including weekends and holidays, as business and production needs require.

Physical Requirements

• Able to withstand walking and standing 40% of the time
• Ability to lift up to 50 pounds daily
• Comfortable working in a fast-paced, industrial environment
• Frequent exposure to fluctuating temperatures, including cold and heat, depending on the production environment.
• Frequent exposure to operational noise from machinery in the production environment.

The company is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position, provided such accommodations do not create an undue hardship on the Company. The Company reserves the right to modify, interpret, or apply this job description as business needs require. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Competencies:

• Results Orientation: The ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
• Diagnostic Information Gathering : The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.
• Communication: The ability to give and gather information and actively manage the communication process by asking questions, conveying complex information in plain language, listening, and considering others’ views, state own views clearly and concisely, and address conflict in a professional and productive manner.
• Detail Oriented: Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently.
• Action Orientation: Maintaining a sense of urgency to complete a task. Seeks information rather than waiting for it.

Benefits for this role include: Medical, vision, dental, discretionary bonus up to 12% (50% personal performance based & 50% company performance), 401(k) with matching up to a max of 4% and 120 hours PTO in the 1st 12 months.