Client Service Representative

Client Service Representative

Our client, a financial/investment firm in Boston, is looking to hire a contract to hire Client Service Representative for their busy office. This position is a phone-based position with heavy interaction with clients. This role requires solid customer service experience, interest in working in a financial/investment environment, strong attention to detail, organizational and multitasking skills and the ability to manage a variety of responsibilities. This position will be 5 days/week onsite.

Compensation: $21 per hour*
*rate listed not guaranteed - potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.

Applicants must be able to work onsite 5 days per week to be eligible for this position.

If you are interested and meet the qualifications below, apply with your resume for more information!

Responsibilities:

• Taking inbound phone calls from potential and existing clients
• Processing transactions, researching account issues, answering account related questions
• Documenting all information in system
• Perform additional duties/projects as needed

Qualifications:

• AA or BA degree required, 0-2 years of experience required (financial internship/co-op experience highly preferred)
• Must be proficient in Microsoft Office
• Detail-oriented, organized, excellent communication skills both verbal and written
• Must be driven, self-starter and have strong analytical skills
• Tactful, adaptable, coachable; able to take direction and follow instructions

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

#HGP
#LI-KM1