HR Generalist

Position Overview
The HR Generalist serves as the operational backbone of the US HR function at 10Pearls. This hands-on role ensures the accurate and consistent delivery of HR services across the employee lifecycle while maintaining compliance and fostering a high-trust employee experience. You will manage day-to-day HR execution for our distributed US workforce, serving as a reliable point of contact and ensuring processes run smoothly and effectively.

This role is ideal for a detail-oriented professional who excels in a dynamic environment and values clear processes, empathetic employee support, and operational excellence.

Key Responsibilities

HR Operations & Employee Lifecycle Management

• Manage end-to-end onboarding and offboarding for US employees.
• Serve as the primary point of contact for employee HR inquiries, providing timely and accurate support.
• Maintain and update employee records in the HRIS with a high degree of accuracy.
• Coordinate benefits administration, including enrollments, changes, and vendor partnerships.
• Support leave management processes (FMLA, state-specific leaves, and workplace accommodations).

Compliance & Policy Administration

• Ensure adherence to federal, state, and local employment laws across multiple US states.
• Interpret and apply HR policies consistently and fairly.
• Partner with Legal and Payroll teams on compliance-related matters.
• Assist with internal and external audits, reporting, and mandatory filings.

Employee Relations & Support

• Receive, document, and support the resolution of employee relations matters.
• Advise managers on policy application, performance processes, and best practices.
• Assist in conducting confidential investigations under guidance from HR leadership.
• Ensure proper documentation and escalation of sensitive or high-risk issues.

Performance Cycle & Manager Enablement

• Support the administration of performance review cycles and related documentation.
• Guide managers through performance management processes, timelines, and corrective actions.
• Assist with termination processes from a compliance and procedural standpoint.

HR Programs & Initiatives

• Execute HR programs in areas such as performance, engagement, and DEI as designed by HR leadership.
• Coordinate program communications, logistics, and participation tracking.
• Provide feedback on process effectiveness and opportunities for improvement.

Qualifications

• 4-7 years of experience as an HR Generalist, preferably in a distributed or remote workforce environment.
• Strong working knowledge of US employment laws and multi-state compliance requirements.
• Experience supporting remote and hybrid employees; tech industry experience is a plus.
• Exceptional attention to detail and commitment to documentation accuracy.
• Strong interpersonal skills with the ability to exercise sound judgment and discretion.
• Proficiency with HRIS platforms (Workday, BambooHR, UKG, or similar).

Preferred Attributes

• Proactive, solution-oriented, and able to navigate ambiguity.
• Excellent organizational and time management skills.
• High degree of empathy and professionalism in handling confidential matters.
• Professional HR certification (e.g., SHRM-CP) is preferred.

About 10Pearls:


10Pearls is a global, purpose-driven digital technology partner helping our clients re-imagine, digitalize and accelerate their businesses. As an end-to-end digital partner, 10Pearls helps businesses create transformative digital products incorporating emerging technologies and utilizing our broad expertise in product management, UI/UX, cloud architecture, software development, data science, cybersecurity, and quality assurance. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size businesses, and exciting start-ups across several industries, including healthcare, financial services, energy, education, real estate, and retail. Headquartered in the Washington DC metro area, 10Pearls has a far-reaching global presence with delivery centers in North America, Latin America, Europe, and South Asia.


The Washington Post has referred to 10Pearls as a double-bottom-line company that balances profits with our responsibility to our communities. Recognized on the Inc. 5000 Fastest-Growing Companies List for the last four years and awarded the #1 Most Diverse Midsize Company in Greater Washington by the Washington Business Journal, we leverage the passions and intelligence of our people to ensure we deliver solutions that meet and exceed our clients' needs.


We are growing rapidly and looking for talented people to join our team. If you are seeking an opportunity to make an impact with an innovative company, we would love to meet you!


We offer a competitive compensation package, including the below benefits for full-time employees:

• Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
• Employer-funded health reimbursement account (HRA) for the high deductible health plan option
• Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
• Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
• Employer-paid short term, long term, life, and AD&D insurance
• Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
• Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and paid parking on-site

10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.