Discharge Planner

Bradford Health ServicesWe're officially a Great Place To Work®! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work® Certification - based entirely on feedback from our own employees. This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.Our benefits include:Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.Expanded Coverage – Options for domestic partners and a wider network of in-network providers.Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.Student Loan Repayment – Available for nurses and therapists.Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.Generous PTO – A robust paid time off policy to support work-life balance.Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.At Bradford Health Services, we don't just invest in our patients—we invest in our people.About the RoleThe Discharge Planner plays a critical role in coordinating and facilitating the safe and efficient transition of patients from healthcare facilities to appropriate post-acute care settings. This position ensures that each patient's discharge plan is comprehensive, addressing medical, social, and emotional needs to promote optimal recovery and prevent readmissions. The Discharge Planner collaborates closely with multidisciplinary teams, including physicians, nurses, social workers, and external care providers, to develop individualized care plans that comply with regulatory requirements and payer guidelines. By assessing patient needs related to SUD, medical and/or mental health services, the Discharge Planner ensures continuity of care and access to necessary resources. Ultimately, this role supports both patient well-being and healthcare system efficiency by managing complex case coordination and advocating for patient-centered solutions.Minimum QualificationsMinimum of 2 years' experience in discharge planning, case management, or social services within a SUD or mental health setting.Knowledge of payer guidelines that support policies and procedures related to discharge.Familiarity with SUD patient care and coordination.Strong understanding of medical management and mental health considerations in patient care.Preferred QualificationsExcellent written and oral communication skillsExperience working with diverse patient populations and complex care needs.Proficiency in electronic health record (EHR) systems and discharge planning protocols.Training in trauma-informed care and emotional stability techniques.ResponsibilitiesProvides holistic and comprehensive case management services to all clients including intake assessment, biopsychosocial assessment, ASAM, utilization reviews, goal setting, and weekly progress monitoringActs as an initial contact for each new clientResponsible for ensuring timely completion of client orientation packResponsible for ensuring client has resources and knowledge to progress through program and towards resolution of treatment plan goalsAssists therapists as neededWorks with the client on a day-to-day basis assessing client needs and acting as a client advocateProvides crisis management for clients; makes linkages for interventions as appropriateMaintains records in accordance with applicable standards and regulationsMaintains and updates client release of information to third partiesProvides aftercare calls for clients as directedMeets each client weekly for a one-on-one assessment and documents meeting in EHRAttends clinical meetings and meets regularly with supervisor to exchange pertinent information and receive supervisionWorks in collaboration with other professionals as part of a treatment team to ensure optimum client outcomesDevelop and maintain relationships with referring professionalsActs as client liaisons regarding medical needs and collaborates with the medical department/ professionals in implementing treatment plansAssists with aftercare needs and connecting with legal authorities as needed